Counseling Center Case Manager

Full Time
Washington, DC 20036
Posted
Job description

Case Manager

The Wanda Alston Foundation is currently seeking a Case Manager to join our team.

About the Wanda Alston Foundation

At the Wanda Alston Foundation, it is our mission to eradicate lesbian, gay, bi-sexual, transgender, and queer (LGBTQIA2S+) homelessness and to ensure LGBTQIA2S+ youth between the ages of 18 and 24 who are experiencing homelessness are treated with dignity and respect. The Wanda Alston foundation works to achieve this mission by providing housing and services to LGBTQIA2S+ youth who are experiencing homelessness. We provide youth with a safe place to call home, provide access to essential services, and assist youth in their goal of finding permanent stable housing to allow for independent living. Our main programming is youth-centered, trauma informed, and focuses on personal growth, development, and self-sufficiency.

Job Description:

The WAF Counseling Center provides trauma-informed counseling and resource referrals for LGBTQIA2S+ individuals who are experiencing or have experienced intimate partner violence. The Case Manager provides individual-centered, trauma-informed case management services to LGBTQIA2S+ individuals. The Case Manager relies on clinical skills to develop and track individual service and treatment plans for each client. The Case Manager addresses client needs such as connecting individuals with medical and mental health services, accessing public benefits and community resources, developing budgeting skills, and connecting individuals with permanent and stable housing.

Tasks include, but are not limited to:

  • Develop and implement service and treatment plans for each client
  • Assist clients in need of obtaining benefits, entitlements, and other legal services
  • Provide crisis intervention services if needed and referrals for psychiatric assessment
  • Coordination of care with service providers including medical, mental health, substance abuse, and other supportive services
  • Weekly in-person case management services for each client
  • Develop and maintain of community partnerships to provide superior services
  • Ongoing assessment and adjustment of services provided in collaboration with other staff and community partners
  • Maintain a high level of confidentiality and integrity when handling client information

Desired Skills and Qualifications:

  • Master’s degree in Social Work, Psychology, Counseling, or Human Service Administration from an accredited college or university required; LMSW or LCSW preferred
  • 3+ years of relevant human service, social services, or case management experience
  • Knowledge of case management documentation and record keeping
  • Experience working closely with LGBTQIA2S+ young adults
  • Experience working with survivors of domestic violence
  • Knowledge of substance abuse/recovery, family systems, medical and mental health treatment
  • Self-starter who can multitask and efficiently prioritize tasks
  • Sensitivity to the needs and challenges of LGBTQIA2S+ individuals experiencing homelessness, at risk for homelessness, or those who have experience trauma
  • Knowledge of community (Washington, DC metro area) providers and resources including LGBTQIA2S+ health care, mental health care, housing, employment, social and needs based services, transportation, and educational resources
  • Excellent interpersonal and written communication skills
  • Excellent organizational and time management skills
  • Must be able to exercise patience and understanding even in escalated or crisis situations

Other Terms of Employment:

  • Candidates must complete a drug test, TB test, sex offender registry check, and criminal

background check, and Child Protection Register prior to employment

  • COVID-19 vaccination required for this position
  • Full-Time, exempt position
  • Some nights and weekends are required in this position
  • $55,000 salary
  • Benefits include health, vision, and dental insurance

Job Type: Full-time

Pay: $58,300.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

COVID-19 considerations:
COVID Vaccine is required, including the booster if eligible

Ability to commute/relocate:

  • Washington, DC 20036: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Why do you think people are poor?
  • Why do you believe LGBTQIA2S+ youth experience homelessness?
  • How would you provide support to sex workers?
  • What is your understanding of a housing first program?
  • Describe trauma-informed care.

Work Location: One location

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