Job description
Classification: Full Time - Hourly
Pay Range: $18 - 20
Location: Goleta
Reports To: Branch Manager
Mission:
Hayward will be the most dependable supplier of products, services and solutions to the construction market, as it has been since 1919.
Responsibilities:
- Determine customers? needs and recommend appropriate products and solutions, guiding customers to make the best product and service selections that will provide value to their business.
- Respond to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, scheduling of deliveries, complaints and follow-ups.
- Develop profitable business with new customers through excellent selling, customer service and problem-solving.
- Continuously improve and maintain in-depth product knowledge and expertise.
- Code and input customer orders, pricing information into the computer system, and schedule delivery of products.
- Work with outside sales representatives to ensure customer satisfaction.
- Follow a product/supply checklist for each customer?s job and up-selling additional products and supplies.
- Accept payment and apply it to the appropriate customer account.
- Follow up on deliveries to ensure materials arrived complete and on time as promised.
Qualifications:
- Previous experience in sales, new construction and/or commercial projects is a plus
- Knowledge of building materials, building process, and local building codes is a plus
- Excellent communication and interpersonal skills
- Excellent computer and math skills (add, subtract, multiply, and divide common fractions/decimals)
- Effective time management and prioritization skills
- Ability to work in a fast-paced environment
- Experience working in a team atmosphere
- Must take and pass drug test and consent to a background check
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