Come be a part of something bigger!

Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:

• Full Time employees have access to Medical and Dental insurance to fit your needs
• Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)
• 401K match (Let us help you build your financial future)
• Companywide Hotel Room Discounts (Who doesn’t love to get away)
• Paid Time Off
• Employee Assistance Program (We are here to support you)
• Employee family events (bring the kids!)
• Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
• Many more, please inquire for more details

The Conference Coordinator’s primary responsibility will be to plan and oversee all the details involved in catered functions and social events. Additional responsibilities include the planning and coordinating of group related activities defined as Day Meeting Packages and/or Special Packages up to 100 people.

What you will have an opportunity to do:

Facilities & Operations:

• Setting and maintaining meeting room standards in the venue, focusing particularly on presentation and attention to detail.
• To ensure that security procedures are adhered to, particularly in respect to the closing up of the venue each day.
• To ensure that all meeting rooms are serviced and tidied at break-times including lunch times.
• Building up a rapport with all event planners and gain a clear understating of their requirements during their event and for future events.
• To have a good level of AV/IT knowledge in order to meet client expectations and be able to trouble shoot where necessary
• Support the Conference Services Manager with monitoring and coordinating planned maintenance activities.
• To adhere to the deep cleaning schedule is in place and quality checks are carried out.
• Performing routine housekeeping duties including gathering removing trash, and cleaning mopping the floor.
• Happy to jump into the dish pit if needed.
• To participate in monthly health and safety meetings.
• To support the Conference Service Manager in ensuring all statutory procedures are carried out and documentation is kept up to date.
• To undertake any additional tasks that senior management deem appropriate.

Customer Service / Communication:

• To support the Events Manager in ensuring that meeting rooms are set up as required and to a high standard for all events taking place in the venue.
• To ensure effective communication between all departments in respect of client services.
• To participate in the daily and weekly rota meetings.
• To give an introduction of the building to all trainers and direct/escort them to their rooms as part of the venue meet and greet.

Competencies

• People management
• System knowledge / budget control
• Room set ups
• Serving Food & Drink
• Customer service
• Hygiene / Health &Safety

What are we looking for?

Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.