Job description
Tiburon Golf Club is currently seeking a Part time & Seasonal Concierge. Required hours must be flexible, totaling approximately 24 hours a week. Must be available if requested to work on weekends and holidays. Season is typically October through March; however, volume will dictate this timeframe.
Key Responsibilities of the Front Desk Concierge:
Minimum Qualifications for the Front Desk Concierge:
- Greets members and guests as they arrive to the clubhouse and is present at desk at all times to assist and direct members and guests as they arrive.
- Presents themselves in a professional manner. Communicates professionally in both written communication as well as verbally with members and other associates.
- Answers and replies to all incoming calls and emails and redirecting calls or emails the email to the appropriate department.
- Familiarizes themselves with club events and department basics so that they can accurately relay information to members and guests
- Actively promotes member events.
- Creates and displays accurate signage in a timely manner throughout the club for member and outside events. Removes signage, and/or delegates the removal in a timely manner.
- Assists guests with general questions and concerns regarding events and directs all other inquiries to the appropriate department or person.
- Must use discretion regarding members, club, and associate personal information and display proper judgement when discussing sensitive and confidential information.
- Maintains adequate supply of brochure rack items in a clean, well-organized manner. Creates Membership packets when needed.
- Posts and removes member event flyers in member locker room hallway.
- Maintains a clean work environment and is proactive in keeping the surrounding areas throughout the clubhouse clean and free of clutter.
- Assists guests and follows up with various services such as: making dining reservations, Member event reservations, hotel reservations, coordinating car and limousine service, providing directions, and other special arrangements.
- Must be flexible with scheduling and able to work weekends and holidays. (Typically Saturday and/or Sunday). Coordinates days off with other concierge and advises manager in advance.
- Incorporates safe work practices in job performance.
- Willingness to assist in other departments as needed.
Minimum Qualifications for the Front Desk Concierge:
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Other Qualifications:
- Regular and reliable attendance. Arrives to shift on time.
About Troon
Troon started as one facility in 1990 and has since grown to become the world’s largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. For more information about the Troon Experience, please visit https://www.troon.com/.www.arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, www.arclintfl.com is the ideal place to find your next job.