Job description

Electronics Repair Tech

Hourly plus commission

Want to work in a fun environment and learn how to repair cell phones, computers, game consoles, and more? We can train you as long as you have a great attitude and a willingness to learn.

Electronics Repair Technician / Customer Support Representative Job Summary: Serves customers by diagnosing, troubleshooting and repairing devices while ensuring customer satisfaction. We are seeking individuals who are looking to build a career in our industry, no technical expertise is required, we will provide training. If you are self-motivated, customer oriented, and willing to take on new challenges everyday we would love to hear from you.

Electronics Repair Technician / Customer Support Representative Basic Qualifications:

- Outstanding customer service skills

- Excellent technical, problem solving, and analytic skills

- Exceptional organizational skills

- Strong written and oral communication skills

- Proficient in Microsoft Office

- Work well in team environment

- Ability to work flexible hours, including weekends and holidays

• Sell personalized product solutions that meet customer needs
• Uncapped pay—including base salary, bonuses, prizes, and recognition

• Paid training and unlimited sales support
• Expand your knowledge of uBreakiFix and Asurion’s products and culture
• Deliver world-class customer service
• Demonstrate uBreakiFix’s Core Values with integrity in all interactions
• Be responsible for customer device check-in and check-out
• Present and sell related accessories and product protection plans.
• Acquire 5 star Google reviews.
• Follow up on all leads.What you need to be successful:

• Highly driven and performing salesperson: You enjoy prospecting for new customers, demonstrating resiliency and applying your enthusiastic work ethic to generate leads and close deals
• Desire to win: If friendly rivalries with your sales team/colleagues is your thing, and you go above and beyond to win bonuses and awards, you will become a perennial award winner coupled with exceptional compensation
• Charismatic person: Your interpersonal skills are second-to-none, and you're able to apply market insights to identify and cultivate new clients, as well as tailor products and services to meet existing customers' needs
• Relationship builder: Your focus is on the long game—building strong relationships within local communities and organizations, while maintaining open lines of communication for future sales opportunities

• Ability to work a flexible retail schedule

You are a good fit if you have:

• An outgoing, high energy personality
• Experience educating customers on the products and services we sell
• Be open to receiving constructive feedback to improve sales skills (when applicable)
• Are motivated by a sales culture
• Knowledge of the latest technology including and not limited to mobile devices, TVs, laptops, operating systems and other general electronics
• Strong oral and written communication skills
• Strong teamwork and collaboration skills
• Are 18 or older
• Basic knowledge of Microsoft Office or Google Suite

Compensation - hourly with uncapped commissions for selling protection plans, accessories and 5 star Google reviews.

Job Type: Full-time

401k

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)

Schedule:

• 8 hour shift
• Weekend availability

Supplemental pay types:

• Commission pay

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: One location

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