Job description

JOB OPENING

Troup County Government

Position: Communications Officer I

Department: E-911

Salary: $17.00/Hr

This position is responsible for answering emergency and non-emergency calls and for dispatching appropriate personnel.

Qualifications/Knowledge:

High school diploma or GED, current valid driver's license

Must possess or have the ability to readily obtain GCIC/NCIC certification

Knowledge of emergency communications principles and practices

Knowledge of GCIC/NCIC policies and procedures

Knowledge of emergency dispatch procedures

Knowledge of radio and telecommunications equipment

Knowledge of CAD system functions and maintenance

Skill in the use of computers and job-related software programs

Skill in making decisions in high pressure and emergency situations

Skill in public relations

Skill in interpersonal relations

Skill in oral and written communications

Essential Duties and Responsibilities:

Receives and screens incoming calls from the public and other user agencies; categorizes and prioritizes calls including 911 calls

Determines and dispatches the appropriate emergency personnel to incident locations; provides emergency medical instructions to callers prior to the arrival of responders as needed

Receives, monitors and dispatches radio traffic for specific fire, EMS and law enforcement agencies

Inquires, retrieves and monitors data from GCIC/NCIC databases; ensures compliance with rules and regulations

Maintains contact with emergency personnel in the field

Responds to driver's license and vehicle information requests

Monitors channels for other agencies

Monitors weather conditions and provides information as necessary; dispatches severe weather alerts as appropriate

Operates Code Red messaging system

Participates in training exercises

Dispatches wrecker services to accident scenes

Performs all other related duties as assigned

Employment Applications will be accepted until filled on Troup County's website @ www.troupcountyga.org.

Job #: 10302018 Communications Officer I

Troup County is an Equal Opportunity Employer - A Drug Free and Tobacco Free Workplace

Job Type: Full-time

Pay: $17.43 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift

Work Location: One location

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