Job description

Join our Corporate team supporting locations throughout the US, while keeping your commute local. We offer medical, dental, vision, holiday, vacation, 401k and more. More importantly we offer a great place to learn and grow in a Booming Industry.

MUST HAVE FULL CYCLE BILLING AND RESEARCH, 30/60/90 DAYS OUT, EXCEL, OUTLOOK, AND INVOICING EXPERIENCE TO BE QUALIFIED FOR THIS POSITION

COLLECTIONS SPECIALIST

The responsibilities of the Collections Specialist will entail the collections of customer accounts with professionalism and confidentiality. This position requires someone with the ability to balance maintaining trustful relationships and guaranteeing timely payments. The most important skills of this position will be consistent planning, respectful persistence, and diligent follow up.

SKILLS

· Motivated to work as an integral member of the team.

· Minimum of 1 year of experience in collections.

· Excellent communication skills. Written, verbal and telephone.

· Assertive, yet tactful approach. Strong negotiation skills and the ability to explain financial matters firmly and clearly.

· Be numerate to explain payments, financial terms, and credit services.

· Be able to understand relevant legislation and court procedures.

· Have good administration and IT skills.

· MS Office User – Intermediate to Advanced

· Strong problem-solving skills. Ability to “Think outside the box”

· A, “can do, and will do” attitude.

RESPONSIBILITIES

· Routinely run aging reports

· Create and nurture relationships with customers

· Develop action plan to communicate and follow up

· Maintain confidentiality in all matters

· Accurately document accounts in database and communicate with Controller of expected payments

· Process credit card payments

· Have a sincere sense of intuition

· Foster a positive work environment.

· Ensure goals are met by ensuring assigned work is done efficiently and timely.

· Process Customer Number Requests for Office Managers.

· Review statements before sent to payers.

· Support satellites offices

Job Type: Full-time

Salary: $17.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Florence, KY 41042: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Excel: 1 year (Required)
• Customer service: 1 year (Required)
• Full Cycle Billing: 3 years (Required)
• 30/60/90 Days Out: 3 years (Required)
• Excel: 3 years (Required)
• Outlook: 1 year (Required)
• Invoicing: 1 year (Required)

Work Location: In person

Job Type: Full-time

Pay: $17.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Florence, KY: Reliably commute or planning to relocate before starting work (Required)

Experience:

• 30/60/90 Days Out: 1 year (Required)
• Microsoft Excel: 1 year (Required)
• Collections: 1 year (Required)

Work Location: In person

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