Who are We:

Since 1985 Brandywine Counseling & Community Services, Inc. (BCCS) has been a trusted provider of outstanding substance abuse and behavioral health treatment. BCCS is a community organization that prides itself on helping members of our community recover with dignity. We enhance the quality of life by creatively providing Education, Advocacy, Prevention, Early Intervention and Treatment Services. We promote hope and empowerment to persons and families touched by mental illness, substance abuse, HIV and multiple occurring diagnoses, and their related challenges.

What You'll Do at BCCS:

• Assist in real-time insurance verification to help front-end staff interpret the collections protocol for each of our payers
• Lead insurance verification efforts in real time to ensure that co-pays, co-insurance, and deductibles are met according to the health insurance guidelines
• Collect co-payments, including cash, checks, and credit cards. Identify clients with outstanding balances and enforce collections on past-due bills. Take action to encourage timely payments.
• Maintain confidentiality in all aspects of client, staff, and organization information
• Interact with clients, vendors, and visitors
• Prepare responses to correspondence containing routine inquires
• File and retrieve organizational documents, records, and reports
• Conduct monthly review of client statements in preparation for mailing and report patient statement irregularities/mistakes.
• Travel to assist with other sites when the collection process is not followed and/or when support is necessary.

Knowledge, Skills, and Abilities:

• Ability to research information from a variety of sources
• Ability to interpret literature from a variety of sources
• Excellent oral and written communication skills
• Planning, organizational, and time management skills as well records management and general administration
• Attention to detail
• Writing, analytical, and problem-solving skills as well as creativity and resourcefulness in problem-solving situations
• Computer knowledge including software and hardware expertise

Qualifications for this position are:

• High school diploma REQUIRED
• Associates degree PREFERRED
• Minimum of 2 years' experience in Accounts Receivable REQUIRED
• Minimum of 2 years' experience with General Office Responsibilities and Office Procedures PREFERRED

The compensation package for this position includes:

• A competitive salary
• Group medical, vision, and dental coverage with low employee costs
• 34 paid days off annually
• Tuition reimbursement, a retirement plan with a company match, and much more!
• Brandywine Counseling is a qualified employer for Public Service Loan Forgiveness (PSLF)
• Opportunity for advancement