Monday-Thursday, 8:30 am - 5:30 pm

Friday 8:30am - 1:00pm

• Job Summary
  • Assist the Provider in the delivery of health care and patient care management by performing a variety of medically related tasks and office duties.
• Supervisory Responsibilities
  • None specified

• Qualifications
  • To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Certificates, Licenses, Registrations
  • Valid state license or certification depending on clinic location (IL, IA, or MO) if applicable; CPR certification.
• Education and/or Experience
  • One to two years of previous related experience in a clinical setting preferred.

• Physical Demands
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, must have finger dexterity, and talk and hear. The employee must occasionally lift and/or move up to 25-50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

• Escorts patients to proper room and prepare patient for exam. Takes vital signs, reviews medications, preferred pharmacy, family history, social history including tobacco use, and allergies. Documents thorough and objective patient information.
• Assists provider with office exams, diagnostic treatment and procedures. Administers medications, injections, as directed by Provider.
• Makes necessary outgoing calls for referral appointments, medication refills and other needs for patient care. Ensures that accurate information is obtained and communicated to the provider and other licensed team members. Ensure that the patient understands Provider instructions regarding medications, treatment plan, diet, and procedures.
• Receives incoming calls. Check electronic medical record, In basket, and voicemail messages throughout the day.
• Ensures ancillary tests, procedures, and/or surgeries are scheduled as ordered by the Provider. Completes pre-certification form for surgeries and other required tests/procedures.
• Ensures test results and correspondence from other organizations is given to Provider for review. Under the guidance of the Provider, notifies patients of results by using patient portal, phone, or letter. Track ancillary tests by working the Work Ques. Follows up on the Overdue Folder and contacts patients to reschedule tests as needed.
• Keeps office area clean, orderly, well-stocked, and monitor supplies for expiration date. Sterilize instruments and equipment. Assists in maintaining equipment, remove and tag broken equipment and notify the coordinator.
• Cross trains and covers co-workers hours and duties as needed.
• Acts as a patient coach to patients including vulnerable patient populations by offering self-management support and care coordination.
• Other duties may be assigned.

By submitting this application, I attest that I meet the qualifications and am able to perform the essential functions of this position with or without reasonable accommodation.