Job description

What we offer:

• Education Assistance offered
• Effective Day 1 Benefit Package (Medical, Dental, Vision, and more) for positions 16 hours per week or greater
• Competitive wages; including weekend and night differentials
• Generous paid time off program
• Retirement Savings program with employer match starting on Day 1

$15 MINIMUM STARTING PAY

Hours: Full Time, Monday-Friday, Day shift (No nights or weekends)

About The Job: The Clinic Referral Specialist facilitates, prior authorizes, and schedules MercyOne North Iowa Medical Group patients for appointments, referrals, tests, and procedures. The Clinic Referral Specialist is responsible for receiving and reviewing referral orders, contacting insurance companies to verify prior approval, appropriately handling phone calls which may include entry into the EHR message center, validating insurance eligibility, entering demographics, insurance, and other pertinent information into the clinic and hospital patient accounting systems.

What we are looking for:

Education [formal]:

• High school diploma or equivalent; knowledge of medical terminology is preferred

Experience:

• Six months of office or customer service experience required, preferably in a medical office setting. OR completion of an Administrative Assistant Diploma
• Computer experience preferred

Special Skills and Competencies:

• Typing speed of 35 words per minute preferred
• Ability to maintain a high degree of confidentiality
• Ability to perform multiple tasks simultaneously
• Demonstrates strong interpersonal skills, ability to interact diplomatically and to maintain a professional demeanor with physicians, the public and hospital staff at all times
• Ability to discuss personal and financial matters with patients and families

All offers are contingent upon the successful completion of references, background checks, pre-employment physical, drug screen and post offer exam.

EEO Employer F/M/Veteran/Disabled

In compliance with the ADA Amendments Act (ADAAA), VEVRAA, and Section 503, should you have a disability and would like to request an accommodation in order to apply for a currently open position with Mercy Medical Center – North Iowa/New Hampton/Mercy Family Clinics, please call Human Resources at (641) 428-7287.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Work Location: One location

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