Job description

At Aurora Enterprise, our sole focus is delivering notable services to our clients and customers. Our Entry Level Client Services Manager plays an integral part in our eminent efforts. We are a diverse team working together to ensure a positive and exhilarating experience for not only our Client Services team but all our clients and customers as well.

We provide the necessary resources for our Entry Level Client Services Manager to be successful. We inspire and support a motivating environment that encourages professional growth from entry-level positions to management roles on our team. Career possibilities are limitless with Aurora Enterprise. As an Entry Level Client Services Manager, you will have the ability to optimize your experience with training in all departments of our firm.

Entry Level Client Services Manager Responsibilities:

• Work directly with other Client Services Managers and Management staff to provide accurate information and superior customer service contributes

• Deliver extraordinary client care by responding to concerns knowledgeably and providing a consistent and exceptional client experience

• Establish accounts, review and accurately enter order information, and handle confidential client information

• Meet or exceed daily business goals and expectations to increase profit margins and sales revenue

• Ensure that clients have a positive experience by exhibiting prideful behaviors, collaboration, and an enthusiastic, positive attitude.

• Educate clients on product features, values, and any deals or promotions

Entry Level Client Services Manager Requirements:

• 1-2 years of customer service or sales experience

• High school Diploma / GED

• Effective and persuasive communication and negotiation skills

• Goal-oriented and resourceful

• Trustworthy and Reliable: Ability to handle confidential and sensitive information

• Exceptional organizational and time-management skills

• Immaculate decision making and problem-solving abilities

• Passion for building customer loyalty through remarkable listening, relationship building, and strong written and verbal communication

Job Type: Full-time

Pay: $40,000.00 - $65,000.00 per year

Benefits:

• Paid training

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Commission pay

Work Location: On the road

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