Job description

You will be the first point of contact whether it's in person or on the phone.

We are looking for a motivated energetic, friendly, and flexible individual. The ability to multi-task throughout the day is essential. Communication and Organization will be the key to this position.

Responsibilities of the position include, but are not limited to:

• Answer incoming phone calls.
• Process new client inquiries and initiate the paperwork.
• Follow-up and follow through with new clients.
• Verify health benefits, and insurance authorizations, if needed.
• Provides clients with an explanation of their benefits.
• Accurately processing patient information including data entry into EMR.
• Communicate updates to new clients on the status of their inquiries on services.
• Greeting in-person clients.
• Collecting copay/deductible and overdue balances
• Weekly and Monthly stats to the CEO
• Attend team and dept. meetings Participates and contributes in team meetings
• Meet with manager for ongoing support.
• Complete special projects as assigned.
• Excellent attendance.

Skills

• Thorough knowledge of Microsoft Office
• Attention to details.
• Multitasking is a must.
• Organization.
• Participates in and adheres to, as required, HIPPA Polices and Procedures.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Relocation assistance
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• San Ramon, CA 94583: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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