Job description
Roman Roofing is currently hiring for a full-time Client Care Specialist to maintain customer satisfaction through various communication channels in the Cape Coral, FL area. This entry-level customer service position earns a competitive wage of $15-$18 per hour, depending on experience, plus performance bonuses.
nIn addition to competitive pay and our positive culture, we offer our Client Care Specialist the following benefits:
n-
n
- 2-4 weeks of paid time off (PTO) n
- Flexible schedules n
- Annual bonuses n
- Career development courses n
So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!
nn
DAY-TO-DAY
nThis position typically works in the office Monday-Friday from 8 am-5 pm with a paid hour lunch.
nIn this entry-level customer service role, you coordinate and collect deposits, draws, and final payments from our clients. As a strong communicator, you collaborate with estimators, foremen, and production teams to ensure the determined project funds are collected. As needed, you report client issues to the appropriate parties. You also send debtors to collection agencies and attorneys within the required time frames. You feel good about helping clients and playing a vital role in ensuring projects go according to plan!
nn
ABOUT ROMAN ROOFING
nWe are passionate about using our knowledge to protect every household by delivering the best quality roofing services. Our clients trust us to properly educate them on maintenance and safety, which has earned us an honest reputation. We are a forward-thinking company that maintains its roots in our core values of ethics, collaboration, and excellence.
nWe have an understanding and flexible organization. Fully acknowledging that life happens, we maintain a level of flexibility to help our employees experience a positive work-life balance. We take care of our team and are always looking for more people to share our relaxing employee lounge with!
nn
OUR IDEAL CLIENT CARE SPECIALIST
n-
n
- Self-motivated- Able to handle tasks with little or no supervision n
- Professional demeanor - Shows up on time and always courteous and respectful of others and their time n
- Excellent communicator - Can relay information and be transparent with customers about products and services n
- Strong work-ethic -Can stay focused, motivated and on a task n
- Multi-tasker- Can manage several tasks at one time n
If this sounds like you, keep reading!
nn
REQUIREMENTS FOR A CLIENT CARE SPECIALIST
n-
n
- Tech savvy, including the ability to operate Google Suite n
If you meet the above requirements, we need you. Apply today to join our customer service team as an entry-level Client Care Specialist!
nLocation: 33909
www.arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, www.arclintfl.com is the ideal place to find your next job.