Job description

Tummy Temple keeps growing and we need more team members. As an established Natural Medicine clinic with a mission to provide high quality, client-centered care to our community, we are seeking positive and proficient Care Coordinators to join our North Seattle Clinic team.

Part-time position available (24 hrs/wk). Position requires daytime, evening and weekend hours with 2 successive days off guaranteed.

Full-time position available 40 hrs/wk). Position requires daytime, evening and weekend hours with 2 successive days off guaranteed.

Ideal candidates will enjoy working with people on their health and coordinating their care. They must be client-focused, detail-oriented, technologically proficient, emotionally mature, calm in a fast-paced environment, and be passionate about holistic health care. As well, candidates should be comfortable and passionate about supporting service and product sales. Interpersonal skills, professional presentation and ease with consulting are extremely important. Accuracy, efficiency, and a natural energetic nature are essential traits for being successful in this role.

Tummy Temple is seeking reliable individuals that are looking for a long term commitment and ready to join and contribute to a stable, dedicated team. Ideal candidates will have significant flexibility when it comes to providing coverage support when coworkers are out sick, and when planning ahead for vacation time as well.

Preferred experience:

• Minimum of two years receptionist/front end experience
• Demonstrated sales abilities
• Experience in administrative roles in clinics or spas
• Experience scheduling appointments and managing patient accounts

Required skills:

• Excellence in customer service
• Detail-orientation and accuracy is essential
• Ability to multitask and self manage
• Good time-management
• Ability to learn new software quickly with fast and accurate typing skills
• Excellent phone management skills
• Clear and effective communication
• Creative and proficient with social media and marketing
• Organization skills

Basic Responsibilities:

• Answer phones
• Client outreach and sales to fill books
• Check clients in and out
• Sales and cashiering (QuickBooks experience is a plus)
• Help clients schedule appointments with an online scheduling system for both locations (Seattle and Olympia)
• Maintain facility (cleanliness, tidying, product displays, restocking supplies, etc.)
• Support management, administrative and practitioner staff
• Support conflict resolution with patients
• Research, contribute and manage social media content
• Create and distribute marketing materials
• Collections

NOTE: AFTER SUBMITTING YOUR APPLICATION you will receive an email with the subject heading " You received a request from Tummy Temple". This email should arrive within 15 minutes and is a web-based Phone Interview assessment that must be completed in the application process. Please take care of this immediately.

Job Type: Part-time and Full-time positions available

Pay: $20.00 - $24.00 per hour DOE

COVID-19 considerations:
We serve as an essential / critical business and are fully open throughout all pandemic phases. Candidates will need to be able to perform as an essential / critical worker in this role. As a naturopathic medical clinic, we adhere to all Department of Health guidelines for WA state.

Benefit Conditions:

• Full-time employees are eligible for FSA, Medical and 401k.
• All employees receive discounts on products and services.
• All employees receive free services as part of initial training.

This job will require you to pass a background check:

• Yes

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $20.00 - $24.00 per hour

Benefits:

• Employee discount

Healthcare setting:

• Clinic
• Medical office
• Med spa
• Outpatient
• Private practice
• Telehealth

Medical specialties:

• Holistic Medicine

Schedule:

• 8 hour shift

COVID-19 considerations:
As a naturopathic medical clinic, we are adhering to all CDC, State, and Federal safety guidelines.

Experience:

• Customer service: 2 years (Preferred)
• Office Administration: 1 year (Preferred)
• Receptionist: 2 years (Preferred)

Work Location: In person

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