Job description
Interstate is seeking a Claims Examiner to join our team! This individual will be responsible for the receipt, processing, and resolution of household goods cargo claims and claim-related matters filed by our customers. This position works closely with other carriers, service providers, drivers, and crews to correctly determine liability assessments, and candidates must be able to develop a working relationship with repair firms and military claims offices.
Schedule: Monday to Friday (8:00 AM - 5:00 PM)
REQUIREMENTS
- One year certificate from college or technical school OR three to six months of related claims experience/training OR an equivalent combination of education and experience.
- Must have good communication skills and be comfortable communicating over the phone and via email. Must be able to deescalate claims situations.
- Position will require trips out of the office for claim inspection purposes or for training from time to time.
- Once hired, must complete the AMSA Certified Claims Analyst course.
BENEFITS
- Medical, vision, and dental insurance
- Paid holidays, vacation, and sick leave
- 401 (k) and company paid matching
- HSA / FSA
- Tuition reimbursement
- Service awards and recognition
- Wellness program, including gym reimbursement
Please see full job description on our website at https://MoveInterstate.com/Careers once you navigate to the opening.
EOE, including disability/vets
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Springfield, VA 22152: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Required)
Experience:
- Claims: 1 year (Preferred)
Work Location: Hybrid remote in Springfield, VA 22152
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