Job description
Kodak Alaris is a global technology company that’s delivering future value through customer solutions. Our advanced, patented intellectual property combines breakthrough technologies, digital transformation, and human know-how to unlock the power of images and information. We make businesses run faster, governments run smarter and provide consumers innovative solutions to preserve and enjoy their most cherished memories. Our future is powered by our employees’ creativity. Expect a lot from Kodak Alaris and know that we expect a lot of ourselves and the performance of the company.Alaris
The Alaris division of Kodak Alaris is a leading provider of information capture solutions that simplify business processes. We exist to help the world make sense of information with smart, connected solutions powered by decades of image science innovation. Our award-winning range of scanners, software and services are available worldwide, and through our network of channel partners.
Position Description
Channel Relationship Managers are responsible for assisting Alaris Channel Resellers and Distributors with renewing Kodak Alaris Service on both KA and Multi Vendor products. This includes supporting the channel with renewal opportunities in advance of contract expiration. The CRM will provide assistance with any pricing and quoting question for hardware or software coverage.
Additional Responsibilities include:
- Building strong relationships with Resellers in assigned territory, be the single point of contact for your resellers for any service coverage need or question.
- Working closely with the Regional Service Sales Managers (RSSMs) in a team effort to secure high dollar renewals
- Create price letters for Channel special pricing requests
- Process care kit credits for trade-ins when necessary
- Excellent relationship management skills
- Thorough understanding of the Channel Business Model and VAR/VAD role to our business
- Strong knowledge of Kodak Alaris products and service offerings
- Strong systems (ServiceMax) knowledge
- Excellent verbal and written communication skills
- High proficiency with Microsoft Office, specifically Excel
- Strong, Proven negotiation skills
- Able to multi-task and change priorities quickly
- Ability to work independently and also a team player
- High School Diploma or G.E.D.
NY Labor Law Posters
Kodak Alaris provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
As a member of the Kodak Alaris team you will be eligible to participate in our flexible benefits program which include paid flexible time off, health, dental and vision coverage, paid sick leave, paid parental leave, 401(k) plan with company match, short-term and long term disability coverage and life insurance.
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