Job description

Required Experience: Class B License with 2+ years related experience and/or training

Preferred Experience: Tanker Endorsement – Someone who knows how to drive a manual.

Position Summary:

The Technician, Lead Trainer is responsible for the onboarding, training, and ongoing education of Wind River Environmental technicians in the field. This position must have a firm grasp on Company processes, policies, and procedures for multiple lines of business to ensure that technicians within the assigned branch are trained and proficient for their assigned duties. The Lead Trainer partners closely with the Operations Supervisor and branch management to ensure branch service metrics and KPIs are met by fostering an environment of continuous support and coaching in the field.

Responsibilities:

• Reviews daily routing schedules in advance of the day of service
• Checks in with each tech every day
• Presents information to the team in a manner consistent with company goals
• Monitors morale
• Delivers customer interaction training
• Ensures technicians are properly trained in all aspects of their job
• Develop leads and any individual service line supervisors to provide proper training, experience, and leadership to technician teams
• Actively works to gain the respect of subordinates through daily interaction with subordinates; promoting team work, harmony and productivity.
• Reviews all work orders daily
• Leverages employee talents by increasing strengths to promote optimal operational efficiencies.
• Ensures a safe and healthy work environment is maintained at all times and all personnel are trained in operational safety policies, procedures and requirements. Enforces company safety policies and ensures safety equipment is provided as needed to employees so they may safely perform the duties of their jobs without injury to themselves or others.
• Lead installer of all sewer lines and trains employees

Skills & Abilities

• Understanding and experience in driving a safety culture
• Excellent interpersonal skills
• Excellent verbal and written communication skills.
• Ability to understand instructions furnished in written, oral or diagram form.
• Ability to read and interpret documents including Company policies and procedures, safety rules, operating and maintenance instructions, maps and road signs.
• Basic computer literacy including email and internet skills.
• Ability to read and interpret documents including Company policies and procedures
• Ability to speak, cooperate and communicate effectively and professionally with customers, co-workers and management.
• Ability to work independently and manage pressure to meet deadlines.
• Ability to perform basic math functions.
• Ability to work in a fast-paced environment and adapt to change quickly
• Highly detail oriented
• Ability to learn operating procedures quickly and be able to execute consistently up to standard.
• Ability to respond to and maintain sensitive requests from regulatory agencies as necessary.
• Ability to safely operate a company vehicle.

Job Type: Full-time

Pay: $27.00 - $37.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay
• Signing bonus

Ability to commute/relocate:

• Montpelier, VT: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• CDL A or B (Required)

Work Location: One location

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