Job description
Experience level: Mid-senior
Experience required: 2 Years
Education level: Associate degree
Job function: Production
Industry: Food Production
Relocation assistance: Yes
Visa: Only US citizens and Greencard holders
JOB DESCRIPTION:
We are seeking Catering Manager 3 for Clarkson University located in Potsdam, NY. The Catering Manager reports to the General Manager and works closely with the Executive Chef, catering team, culinary team, marketing team, and supervisors to coordinate the day-to-day management of event operations.
The Catering Manager assists with pricing, menu costing, and billing as needed. Works with clients/customers to arrange and follow through on all catering details and to ensure all special requests are met. Maintains composure in difficult situations. Follows up with clients for feedback after events. Hires, schedules, trains and develops catering staff. Maintains employee and vendor relations to run a successful catering operation. Ensures all HACCP safety protocols are strictly followed by all employees. Establishes operating standards, implements and communicates quality improvements to employees. Meets deadlines and deliverables. Demonstrates eagerness, enthusiasm, optimism, passion, and integrity on the job.
RESPONSIBILITIES:
- Demonstrated knowledge of catering and catering logistics, casual and fine dining, and banquet management;
- Creative, has excellent event execution/planning skills, and is visionary in regard to buffet presentations;
- Excellent interpersonal skills and excels in client/customer, guest, and employee relations;
- Excellent communication skills;
- Ability to work independently and with others managers to manage the daily operations of the catering department through direct supervision of non-exempt/hourly employees, including hiring, orientating, scheduling, training, and developing employees;
- Excellent time management skills, adapts well to dynamic change, and is driven to get the job done with excellence in a timely manner;
- High level of integrity and considers the best interest of our employees, clients/customers, and our operation;
- Experience in high volume activity, employee/staff training, labor management and control systems;
- Anticipates problems that may affect customer experience and financial requirements and moves quickly to correct them with little or no impact to customer relations or the operation; and
- Financial ability to manage and demonstrate proven results with material costs, labor, procurement compliance and controllable expenses.
QUALIFICATIONS/SKILLS:
- Basic Education Requirement - Associate's Degree or equivalent experience
- Basic Management Experience - 2 years.
- Basic Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Careers in Universities:
Working for us in Universities allows you to support students on their path to adulthood and academic success. Located on college and university campuses across the country, we creates clean, safe living and learning environments that inspire and drive success. Student success depends upon so many conditions – when they are well fed, safe, comfortable and learning in a clean, well maintained environment they are more likely to succeed.
Working for for us:
How far will your ambition, talent and dedication take you? We fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.
We strive to make working for us a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day.
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