Casework Technician

Full Time
Salisbury, NC
Posted
Job description

This position, located in the Salisbury VR Unit Office, will provide direct administrative and casework support to Rehab Counselors serving youth and students with disabilities referred primarily from the Rowan County Schools, but will also provide casework support to counselors serving individuals referred from other sources in the community. The Rehabilitation Casework Technician will casework support and service delivery support for assigned caseloads.

Job responsibilities include the following:
  • Interviewing consumers and gathering diagnostics reports to assist counselors with determining eligibility
  • Developing individualized plans for employment; documenting casework and provision of substantial services
  • Providing follow-up with consumers, employers, vendors, and other agency personnel as needed
  • Provide support as designated by the counselor
  • Assisting vocational rehabilitation staff with employment marketing skills workshops
  • Assisting individuals in completing job applications
  • Working with community employers using the dual customer approach to directly place highly qualified consumers with disabilities in appropriate jobs for successful outcomes
  • Working collaboratively with community partners
  • Inputting casework data into relevant applications throughout the rehabilitation process
  • Preparing documents including authorizations and correspondences as needed
  • Completing all related administrative tasks

Selected applicant needs to have the means to travel as the job requires.
The DHHS Division of Vocational Rehabilitation Services (DVRS) promotes employment and independence for persons with disabilities through customer partnership and community leadership.

About NC Department of Health and Human Services:
The North Carolina Department of Health and Human Services (DHHS) serves the needs of the most vulnerable of North Carolinians and to accomplish this, we hire only the most dedicated and caring individuals. Finding qualified clinical professionals to treat and care for our clients is a continual challenge as demand for services grows and the availability of providers struggles to keep pace. We are seeking a motivated individual who is up for this challenge and is dedicated to our mission of providing North Carolinians with the very best in clinical care.

Compensation & Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.
Visit website for State Benefits

Knowledge, Skills and Abilities / Competencies

To receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified candidates must document on the application that they possess all of the following:
Please refer to the link below for additional information
https://oshr.nc.gov/work-for-nc/how-do-i-get-job

  • Proven ability to communicate effectively in verbal and written form with consumers, employers and general public
  • Competence in computer usage to include word-processing, spreadsheets, data entry, email, and Internet.
  • Working knowledge and ability to perform basic administrative tasks.
Management prefers candidates with the following:
  • Good interpersonal skills and experience working with youth and adults with disabilities
  • Working knowledge of the purpose, services, and programs offered by Vocational Rehabilitation.

Minimum Education and Experience Requirements

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience;
OR
Equivalent combination of education and experience.

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