Job description
Case Manager - Train and Earn Program
The Mosholu Montefiore Community Center (MMCC) is the largest not-for-profit provider of quality education, employment, and health and recreation programs in the impoverished neighborhoods of the North Bronx, serving the needs of more than 35,000 residents each year. Since our founding as a neighborhood community center in 1942, MMCC has served the needs of thousands of neighbors from all cultural backgrounds, religions, races, ethnicities, sexual orientations, and special needs.
The Mosholu Montefiore Community Center (MMCC) is the largest not-for-profit provider of quality education, employment, and health and recreation programs in the impoverished neighborhoods of the North Bronx, serving the needs of more than 35,000 residents each year. Since our founding as a neighborhood community center in 1942, MMCC has served the needs of thousands of neighbors from all cultural backgrounds, religions, races, ethnicities, sexual orientations, and special needs.
The mission of MMCC is to improve the lives of Bronx and Manhattan residents with our dedication to humanitarian efforts; reaching out to a rich tapestry of cultures, building gateways to success through quality service and programs, building confidence, sustainability, and working toward self-sufficiency for the individuals we serve.
We have a family-like working atmosphere where everyone works as a team. Join us in building communities one life at a time and building relationships that last a lifetime.
Duties:
- Manage a caseload of 30 participants plus assist as needed with follow-up caseload.
- Intake assessments and eligibility documentation. Completes all required paperwork and documentation related to participants’ enrollment and completion of the program.
- Follow-up calls.
- Credential tracking.
- Employment Verification Obtainment; Coaching participants and monitoring their involvement and progress in program activities (i.e., employment upgrades, work-readiness training, advanced training, work site visits).
- Detailed case notes and data entry.
- Maintaining complete and accurate case files.
- Assists in the development and implementation of an Individual Services Strategy for each participant.
- Identifies and coordinates supportive services for participants, including referrals to community-based programs to remove barriers to participation and/or achieving success in the program.
- Maintains case files to ensure participant progress is documented and compliant with applicable regulations.
- Engaging participant families.
- Working as part of a team with other program staff to ensure participant success and achievement of goals and outcomes.
- Performs other related duties as required.
- Reports directly to Program Director and Program Coordinator.
Qualifications:
- Bachelor’s degree in human services or related field.
- Minimum of three years of experience providing case management services to opportunity youth.
- Bilingual- Spanish and English speaker is preferred.
Annual Salary: $40,000 - $45,000 (commensurate with education and experience)
Work hours are 9:00 AM – 6:00 PM, Monday – Friday.
Benefits include:
- Paid time off.
- Pension.
- Health insurance.
- Life insurance.
- Dental insurance.
- Vision insurance.
- Flexible spending accounts.
- 403 (b) retirement plan.
- Union.
- Professional development assistance.
- Great work environment.
Benefits are provided after completing the probationary period.
Send questions, resumes, and cover letters to Yuisa Santiago, Program Director, Ysantiago@mmcc.org
Your cover letter must address your interest in MMCC, your qualifications for this position, and your salary requirements.
We are looking for individuals with a high level of maturity, respect for others, the ability to work on a team, and an appreciation for a multicultural workplace.
Your cover letter must address your interest in MMCC, your qualifications for this position, and your salary requirements.
We are looking for individuals with a high level of maturity, respect for others, the ability to work on a team, and an appreciation for a multicultural workplace.
MMCC is an equal-opportunity employer that is committed to cultural competency, diversity, and inclusion and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by the applicable law.
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