Carpet Cleaning and Restoration Manager
Full Time
Haltom City, TX 76117
Posted
Job description
Key Responsibilities
- Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
- Negotiate customer and/or client approval of project scope and estimate
- Schedule, coordinate resources to provide service on active projects
- Review job site documentation to support the services provided and ensure proper client requirements and billing process
- Maintain written communication with customers, teammates, vendors
- Manage production expenses including equipment, vehicles, and other material assets
Additional Responsibilities
- Manage the customer and client experience and overall customer satisfaction tracked with online reviews
- Provide priority response to potential customers
Position Requirements
- Valid driver’s license
- High school diploma/GED
- Ability to successfully complete a background check subject to applicable law
- At least 3 years of industry experience
- IICRC certification a preferred
Skills/Physical Demands
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
- Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
- Ability to repetitively push/pull/lift/carry objects
- Ability to work with/around cleaning agents
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