The Housing Case Manager is responsible for providing direct support to unaccompanied immigrant minors (UIM) who have been victims of crime in the state of California. The Housing Case Manager assesses client’s situation, resources, needs, and will work with them to develop Housing Stability Plans, link them to support services, and assist with CA victim compensation claims. The Housing Case Manager will work collaboratively with Full-Time Housing Case Managers to provide support to housing navigation services. The Housing Case Manager plays critical role in supporting vulnerable populations such as low-income families, individuals experiencing homelessness, and those with disabilities in accessing safe, affordable, and sustainable housing options.

Education & Experience

• High school diploma or GED required; Bachelor degree in related field preferred;
• Two years’ related experience within human services and/or public health;
• Two years’ experience conducting community and/or street outreach, specifically to hard-to-reach populations;
• Experience in community organizing;
• Experience working in underserved communities such as undocumented workers, unaccompanied minors, LGBT populations, communities of color, youth/adolescents, and those experiencing homelessness, substance abuse, and/or mental illness; and
• Bilingual English/Spanish required (read, write, speak)
• 40-hour Domestic Violence Certification or intent to obtain within sixty days of employment.

Responsibilities

• Conduct assessment to determine client needs, develop care plan, and provide ongoing case management to ensure needs are met;
• Establish and develop working relationships with clients, immediate team members, and staff within, and outside of SJCH;
• Provide comprehensive education and information through street outreach, health fairs, school relationships, community events, and other approved activities;
• Attend regularly scheduled and impromptu meetings and maintain communication with program team members and supervisor;
• Assist in the production of required weekly, monthly, and/or quarterly data collection reports;
• Maintain outreach activity calendars and logs according to program standards;
• Assist clients with applying for public benefits, victim compensation, and any other type of relief they may be eligible for;
• Attend appropriate community resource meetings and trainings, as assigned;
• Work in collaboration with other departments when required;
• Create, edit, and reproduce outreach materials;
• Identify appropriate housing programs/resources;
• Submitting housing applications and searching for permanent housing
• Navigate The California Victim’s Compensation Board (Cal VCB) website to assist victims of crime with compensation and or restitution;
• Provide trauma-informed, crisis counseling and support - with linkage to higher-tier level services as needed and coordinate transportation;
• Accompany victims to court, police stations, and assist with completion of applications for restraining orders;
• Advocate on behalf of clients to employers and landlords
• Partner with community-based agencies, landlords, and housing agencies;
• Attend meetings, trainings, and other work-related events as needed; and
• (EXEMPT ONLY) As an exempt position, evening and/or weekend hours may be required to ensure the fulfillment of all duties and responsibilities; and
• Other duties may be assigned or may be modified as business needs dictate.