Job description

Care Coordinator

Position Description

Company Overview

We’re growing.
H.Y.P.E. Counseling Services has been helping bridge the gap since 2009, in all things mental health support by providing quality programs that allow our clients to develop the skills necessary to live independently in their communities. As part of our 360 approach to mental health, our team also offers short-term Crisis Stabilization and Addiction/Recovery Treatment for those in need.

Come be a part of this talented and dedicated team of: LCSWs, LPCs, QMHPs, IIH, MHSB, Crisis Stabilization Workers, Certified Substance Abuse Counselors, and Certified Peer Recovery Support Specialists.

Join the HYPE family. Apply now!

Care Coordinator Position Overview
Who we’re looking for

HYPE Counseling Services is looking for a Care Coordinator to join our team. The Care Coordinator ensures patient navigation is implemented by managing client caseloads, conducting intake assessment and reassessment and supervising Patient Navigators. Care Coordinators facilitate conversations between interdisciplinary Care Teams (including Patient Navigators, Care Coordinators, primary care physicians, and additional health care providers) and expedite client service referrals. The Care Coordinator is dedicated to providing support to staff in the field and is responsible for supervising Patient Navigators.

Care Coordinator Job Description
What you’ll be doing

Including but not limited to:

• Conduct intake assessment, needs assessment, treatment planning, and reassessment services.
• Provide day-to-day support, supervision, and performance reviews for Patient Navigators.
• Reviews patient cases with Patient Navigator and provides advice, direction, and support as needed.
• Organize and lead Patient Navigator training sessions.
• Provide clinical supervision to Patient Navigators.
• Meet with client along with Patient Navigator after primary care physician appointments to review and update care plan.
• Screen clients for eligibility for direct and support services and refer clients to needed services, such as mental health, housing, crisis, and employment assistance.
• Facilitate Care Team meetings with Patient Navigators and health care providers to discuss client Care Plan and share information regarding referral sources.
• Document client services in medical records.
• Establish and retain client referral systems from care coordination systems.
• Maintain documentation of all client encounters and complete reporting requirements according to organization standards.
• Track client information, schedules, files, and forms in a confidential manner.
• Initiate outreach and missed appointment procedures, as necessary.
• Conduct quality assurance and monitoring activities for service delivery and documentation.

Care Coordinator Qualifications

What you need to have:

• Bachelor’s degree in Mental Health Field (Preferred)
• Registered as a Qualified Mental Health Professional (QMHP) with the Virginia Department of Health Professionals (Preferred)
• Minimum of 2 years case management experience is required
• Good personal management skills – time management, organization, dependability, and independence.

Check out our perks + Benefits:

In addition to our welcoming company culture and competitive compensation packages, our employees enjoy the below benefits:

• Comprehensive group medical insurance, including health, dental, vision and life insurance
• Opportunity for professional growth and advancement
• 401K
• Company observed paid holidays
• Work-life Balance
• Family oriented company culture

We are an equal opportunity/affirmative action employer, and highly encourage resumes from all interested parties including women, minorities, veterans and persons with disabilities. We extend equal employment opportunities to qualified applicants and employees on an equal basis regardless of an individual’s age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic information or any other reason protected by federal, state or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EOE M/F/D/V/SO. Drug Free Workplace.

Job Type: Full-time

Pay: $38,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Education:

• Bachelor's (Preferred)

Experience:

• Case management: 2 years (Required)

Work Location: One location

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