MetroNet has an immediate opening for an energetic; customer focused Care Account Executive in Tallahassee, FL!

At MetroNet, our culture is at the heart of everything we do. This is seen in the way we serve our customers, interact with each other, and take care of our company. As one of the fastest growing 100% Fiber-Optic technology companies, we pride ourselves on having an outstanding company culture and work environment. We value work-life harmony and your ability to manage your workload!

We’re looking for motivated, self-starters to join our team and help us build upon our culture!

Why MetroNet?

We believe that work/life harmony should be easy to achieve. We offer a variety of resources and support needed to bring your full self to work and stay present and committed to the people who matter most - your family.

Total Rewards:

• 80% of Medical premiums paid for by the company
• Company-paid Disability and Life insurance
• EAP (Employee Assistance Program)
• 401(k) company match dollar for dollar up to 6%
• Equipment and resources provided on day one
• Opportunities for advancement
• Professional development programs
• Associate perks and discounts
• Discounted MetroNet service in our serviceable area
• And more!

Job Summary:

The Care Account Executive provides quality customer service and superior attention to the needs of the MetroNet Retail Store operation.

What you will be doing:

• Provide strong understanding and enthusiasm around technology, especially around MetroNet products and services. Maintain detailed sales product knowledge, including competitive information.
• Provide superior customer service with all customer interactions. Evaluate customers’ potential product needs and make appropriate recommendations.
• Utilize retention techniques to proactively retain existing customers from canceling service.
• Meet or exceed sales quotas in an accountability-based culture.
• Manage store inventory, process equipment transactions, and handle high volumes of payment activity with a focus of maximizing the customer experience.
• Work in a fast pace, high-volume environment.
• Other duties and responsibilities as assigned.

What You Need for This Position:

• High School Diploma or equivalent
• 1-3 years related experience
• Sales and customer service experience required
• Excellent verbal and written communication skills
• Demonstrated ability to showcase your Customer Service, Initiative and Problem-Solving competencies

Find out what it means to love your career and apply now!

MetroNet is an EQUAL OPPORTUNITY EMPLOYER

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