Job description

Are you looking to re-enter the workforce or explore a new career? REV is the place for you with several exciting opportunities.

REV isn’t your typical 9-5. We’re a not-for-profit financial institution that’s community proud and committed to providing a positive, modern and progressive environment for our team members. Together, we are REV!

We are seeking a talented and outgoing Call Center Service Agent to act as point of contact for our members to provide service that goes above and beyond.

Duties include but are not limited to:

• Assisting members with account inquiries, requests, research, maintenance, disputes and monetary transactions
• Performing service tasks by telephone, chat, and email
• Navigating multiple platforms to include Cisco, Adapt, Symitar, Synergy, Synapsys, and NCR Support

What we are seeking:

• High degree of accuracy and speed in a high-volume, fast-paced environment
• Strong communication and trouble shooting skills
• Ability to retain an in-depth a high level of knowledge on REV products and services to help members get the most out of their membership with REV

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance
• Wellness program

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location: One location

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