Job description
Macy’s Credit and Customer Service is hiring for a Call Center Representative at our The Falls Mall location in Miami, FL!
Benefits include a weekly base pay plus opportunity to earn a quarterly company incentive. Additional opportunity to earn $1 per hour premium pay for all hours worked on the weekends and after 6pm on weekdays.
At Macy's, you'll have the opportunity to grow and advance your career! All full-time jobs offer amazing benefits like medical, dental and vision insurance; a retirement savings plan; a generous Macy’s discount and more! Join our winning team and get access to our NEW 2022 Benefits:
- Free education! Fully funded education program (100% tuition coverage including books & fees)
- Instant Access to Earned Wages with PayActiv (Up to 50%)
Service Ambassadors are tasked with delivering an exceptional customer experience, guiding our customers through their online purchasing journey, responding to customer questions and order issues providing customers with solution-driven results and product suggestions, and when possible, converting conversations to sales. Simply put, you serve as one of our dedicated brand ambassadors!
- Shift: Tuesday - Saturday 11:00am-7:15pm, on-site.
- Experience: Minimum of 6 months Call Center experience required.
- Macy’s is an equal opportunity employer. *
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- Day shift
- Overtime
- Weekend availability
Work Location: One location
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