Job description
Job Description:
The café manager is primarily responsible for overseeing the operations of the Urban Air Café and guiding the performance of Team Members. This is a practical, hands-on role, with much of the working hours spent in the kitchen and service area, cooking, preparing, and serving food. S/he must work fast with a sense of urgency, while being friendly to guests and supportive of the team.
Responsibilities
- Supports the proper execution of all processes, systems, and standards
- Ensure all deliveries are received correctly and logged
- Maintain effective stock control, storage, and rotation to minimize wastage
- Manage the café team, ensuring they always work to the expected standards
- Adheres to scheduled shifts and is willing to stay beyond when business or circumstances dictate
- Train café staff in preparing the full menu and the front of the house staff in preparing drinks and ready-to-eat food to the consistently high standard required
- Set a high standard and good example for café staff regarding cleanliness and hygiene including a regular deep clean schedule
- Set a high standard and good example for café staff regarding punctuality, attendance, and attitude and ensure these standards are always maintained
- Keep the café and storage areas clear, well-organized and easy to access
- Handling guest concerns regarding the café
- Participate in regular staff meetings and trainings
- Other duties as tasked by General Manager
Qualifications
- Minimum of High School Diploma or equivalent required, some college preferred
- Minimum of two years previous food and beverage experience (quick service and/or restaurant experience)
- 1 to 3 years management experience in the hospitality field preferred
- Must have a current Servsafe of similar food handling certification or be willing to get one within the first 30 days of employment
Additional Requirements
- Ability to lead, motivate, and empower Team Members
- Ability to align Team Members with Urban Air culture by balancing seriousness and having fun
- Takes initiative
- Excellent interpersonal and communication skills
- Ability to recognize problems and problem solve
- Ability to set goals and convert plans into action
- Ability to see patterns in performance and strategize solutions
- Exercises good judgment in decision making
- Open to feedback and self-improvement
- Holds self accountable for high personal standards of conduct and professionalism
- Serves as a role model by demonstrating and upholding Urban Air policies and standards
Physical Requirements
- Work days, nights, and/or weekends as required
- Work in noisy, fast paces environment with distracting conditions
- Move about facility and stand for long periods of time
- Lift and carry up to 30 pounds
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Physical setting:
- Quick service & fast food restaurant
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekend availability
Ability to commute/relocate:
- Arlington, TX 76011: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- Driver's License (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location
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