Business Analyst - Investor Services
Full Time
Coppell, TX 75019
Posted
Job description
Who we are
Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or “service”) their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.
Primary Function
The Assoc Business Analyst (First Line of Defense) will provide support to the Investor Servicing team by streamlining existing processes, add additional controls via analytics solutions and provide management reporting by accumulating data from various sources to provide timely, consistent, and harmonious reporting through an automated fashion.
Principal Duties
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Create automation for testing of Investor Servicing functions to assist with audit preparation and deadline
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Prepare management reports detailing audit testing of the Investor Servicing department
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Manage through to completion audit finding remediation(s) with respective departments
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Work with First Line of Defense team and the business to create audit routines with the potential to automate those routines
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Test policies and procedures to ensure the process performs as expected and suggest potential automation or improvements
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Create an automated testing program for risks and controls
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Demonstrate flexibility to ever-changing business needs and requirements.
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Performs related duties as assigned by supervisor.
Education and Experience Requirements
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High School Diploma or equivalent required, Bachelor's Degree in Accounting or Finance preferred
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2 - 4 years of Mortgage Servicing experience with 1 + years of Investor Reporting experience
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At least two years of hands-on coding experience in Oracle and/or SQL Server and performance tuning of SQL queries.
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Advanced MS Excel experience
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Advanced SQL or other database reporting experience
Knowledge, Skill, and Ability Requirements
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Understanding data integration issues (validation and cleaning).
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SBO 2000 knowledge preferred
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Possess an understanding of GSE servicing guides and a willingness to interpret pooling and servicing agreements
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Solid analytical skills, particularly in regard to assessing the probability and impact of an internal control weakness
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Proven ability to build strong relationships with stakeholders, learn quickly, be flexible and think strategically
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Strong communication skills in order to interact with Senior Management and other business units
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Working understanding of operational risks and related controls
While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
Company Perks:
- 15 Paid Time Off (PTO) days and 18 after 1st anniversary!
- 9 Paid Holidays
- Employee Engagement Activities
Company Benefits:
- Medical (including Health Savings Account & Flexible Savings Account)
- Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match! – Employee Assistance Plan
- Performance-based Incentives
- Pet Insurance
- Advancement Opportunities
Newrez NOW:
- Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
- 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
- Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
- Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
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