Job description

Required Skills

• 3-5 years of experience as a Technical Writer or Business Systems Analyst
• Excellent verbal and written communications; ability to explain and understand IT related concepts and processes clearly and concisely
• Strong business and technology aptitude with a willingness to continue to learn
• Highly motivated with strong organizational, analytical, decision making, and problem-solving skills
• High level of professionalism and confidence with the ability to build credibility and work collaboratively with team members, Risk, IT, and business partners
• Ability to collect, analyze, and disseminate information with attention to detail and accuracy
• Ability to handle multiple priorities and effectively prioritize, drive, and execute tasks to completion within defined SLAs in a high-pressure environment

Preferred Qualifications:

• Associate degree
• Proven ability to work with Risk and Technology teams to ensure that clear communications are shared between all parties.
• Proven ability to effectively communicate complex technical solutions in business terms with internal/external clients and various levels of management.
• Strong ability to collaborate across engineering teams and organizations, develop plans, prioritize work, and execute broad understanding of infrastructure concepts in solving business problems.
• Experience with ERMS, or ServiceNow is a plus
• Experience with technology standards/guidelines, policies, COBIT, FFIEC is a plus
• A good understanding of project lifecycle methodologies (e.g., Waterfall, Iterative, Agile/Scrum) and project management processes and standards

Job Types: Full-time, Contract

Pay: $45.00 - $50.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Business Systems Analyst: 3 years (Required)
• Technical Writer: 3 years (Required)

Work Location: Remote

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