Job description

Overview: East Central Regional Library has an opening for a Branch Library Assistant at the Chisago Lakes Area Library in Chisago City, MN. This position has a regular schedule of 6-10 hours per week, with the opportunity for additional hours. The hourly wage starts at $14.15/hr.

Summary: The Branch Library Assistant is responsible for the clerical operations of the automated library circulation system. The aide is also responsible for operating a branch library, under the direction of the Branch Librarian. Ability to work courteously and effectively with other employees and the public; ability to read, comprehend and orally communicate English; ability to be tactful and adept in dealing with a wide variety of people; ability to interpret library policies, resources, and services to others.

Responsibilities

A Branch Library Assistant:

1. Staffs the public service desk to:

• Provide circulation services.
• Assist customers in finding materials.
• Provide information services.
• Assist users with library resources and equipment.

2. Completes opening and closing responsibilities to ensure users have timely access to library facilities.

3. Shelves returned library materials to ensure proper order.

4. Receives and records payments of fines and fees accurately.

5. Schedules meeting rooms if applicable.

6. Staffs ECRL’s telephone services in a courteous and professional manner.

7. Empowers library users and promotes self-service.

8. Process newspapers, magazines and mail.

9. Fills displays.

10. Performs all required circulation routines to ensure an accurate recording of all circulation transactions and the timely movement of materials between branches.

11. Monitors the library’s collection to ensure that it is shelved correctly and in good condition, bringing collection issues to the Branch Librarian’s attention.

12. Maintains required statistics as directed by Branch Librarian.

13. Creates an inviting library environment, ensuring a positive user experience.

14. Assists in organizing, ordering and maintaining supplies.

15. Assists Branch Librarian with story time, summer reading program or other library programs as directed.

16. Directs the work of volunteers in Branch Librarian’s absence.

17. Assists Branch Librarian with tasks as directed.

18. Provides building supervision in the Branch Librarian’s absence as follows:

• Reports building maintenance issues.
• Resolves rules of behavior issues, including contacting local law enforcement if necessary.
• Responds to complaints and problems as they occur.

Qualifications

High School Diploma or GED required, Bachelor's Degree preferred.

Benefits

PTO, paid holidays, PERA retirement fund.

How to apply

Download the application at ecrlib.org/jobs/ and follow the submission details for either electronic or physical copy submission provided on the website.

Job Type: Part-time

Pay: From $14.15 per hour

Benefits:

• Employee assistance program
• Paid time off

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)

Language:

• English (Required)

Work Location: In person

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