TASKS AND RESPONSIBILITIES:

• Verify insurance coverage and review benefit information with our patients.
• Correct Hospice eligibility errors.
• Submit all required documentation with invoice. Updates facility census changes and performs required rebilling. Requests necessary documentation when missing from client, physician or patient as appropriate.
• Access client files if necessary to verify information.
• Respond to verbal and written client or responsible party inquires regarding account status within policy and procedure timeline.
• Research accounts and document follow-up appropriately.
• Resolve account discrepancies and prepare adjustments and refund for approval as necessary.
• Maintain accurate and complete records concerning billing activity on all accounts.
• Document in the appropriate system as establish by P &P.
• Address problems as they occur. Keep Supervisor advised of area or compliance issues that may lead to untimely or inaccurate completion of invoice or claim submission.
• Complete all reports according to schedule.
• Perform all other tasks as assigned to support the goals of the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)