The Pioneer Woman Mercantile is a destination bakery, deli, hotel, pizza restaurant, ice cream and candy shop, and general stores in Pawhuska, Oklahoma. It is a place of gracious hospitality, generosity, and joy, where every customer makes themselves at home and where team members thrive in a fun and positive environment.

We are looking for folks that:

• Will fully embody The Mercantile culture, delivering an outstanding customer experience. An environment that is filled with kindness, joy, gratitude and delight! Mercantile staff is always friendly, warm, welcoming and open with all visitors and staff.

• Are able to thrive in a fast-paced, high-energy, busy work environment.

• Have flexibility with working hours, weekends and holidays. Work hours will be based on business needs and store hours.

• Are willing to go above and beyond to get the job done.

Baristas deliver a craft coffee experience to every guest. Each cup should be made with

care. You are a coffee artist! Baristas will educate customers on various coffee options,

opening them up to the world of delicious and aromatic craft coffee. Baristas will execute

recipes to specification, craft drinks, and finish with perfection with latte art.

Summary of Key Responsibilities

• Greet customers as they enter the building

• Help answer customer questions regarding ingredients

• Take orders while paying attention to details (e.g. preferences of Light/Dark Roast, dairy/non dairy and syrup)

• Prepare beverages according to recipes

• Serve beverages and prepared food

• Receive and process payments

• Keep work area clean

• Maintain stock of necessary items

• Check if brewing equipment operates properly and report any maintenance needs

• Comply with health and safety regulations

• Communicate customer feedback to managers and recommend new menu items

.

Required Skills and Abilities

• Previous work experience as a Barista or Waiter/Waitress preferred

• Hands-on experience with brewing equipment preferred

• Knowledge of sanitation regulations

• Basic math skills

• Ability to gauge customers’ preferences

• Excellent communication skills

• Precise hand-eye coordination

• Keen attention to detail

• Requires repetitive hand/arm motion..

• Requires frequent lifting of up to 25 lbs.

• Requires occasional lifting of up to 50 lbs.

• Standing/Walking for 6-8 hours at a time minimum

Qualifications

• Previous experience as a Barista or Waiter/Waitress preferred

• Warm, friendly, and hospitable attitude

• Must have transportation