Job description
Shaker Auto Group has an opening for an Automotive Service Advisor/Writer. We are a family owned and operated dealership proudly serving the Greater Waterbury area since 1930. Our dealership has low employee turnover and a great reputation as a great place to work.
Our ideal candidate will have excellent customer service skills. Automotive Service Advisor/Writer experience is a plus but we will consider other candidates with similar or equivalent experience. We offer the opportunity for VERY competitive income, benefits, available 401(k), paid vacation, and an enjoyable, air-conditioned work environment.
Automotive Service Advisor/ Writer Responsibilities:
- Schedule customer's vehicle service appointments
- Greeting customers in a professional manner
- Accurate write up of customer concerns
- Convey expected cost and obtaining approval of repairs
- Tracking of vehicle and communicating progress to customer
- Maintaining excellent customer satisfaction (CSI scores)
- Performing any additional task assigned by management
- Automotive Service Advisor / Writer Requirements:
- Clean driving record and able to pass a drug test required
- Previous automotive car dealership experience preferred or strong automotive knowledge
- Excellent communication skills
- Professional appearance
- Positive attitude
- Commitment to being a team player
Automotive Service Advisor/Writer Benefits:
- We offer a very competitive pay-plan with salary, commission, and bonuses
- Paid vacations & Benefits package
- Available 401(k)
- Car Dealership and manufacturer training and more
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