Job description
Who is the associate we are searching for?
Automotive Service Advisor-Scottsdale, AZ-Air Conditioned Shop!!!!
CarShop (formerly CarSense) is seeking an enthusiastic Service Advisor to serve our customers in the “CarShop Way”, and delight them with prompt, courteous and excellent service.
What will you do?
The ideal candidate has knowledge and experience in the automotive repair arena, and has a passion for customer service. He/She will consult with the Retail Service Technicians to ensure the customer is fully informed of the required and recommended services. The Retail Service Consultant directly interacts with the retail service customers and is to meet and exceed the customers’ needs and expectations for timely service, while optimizing the technician’s recommendations. He/She will be knowledgeable and diligently follow all policies and procedures of the Retail Service Department and will be expected to make recommendations that will improve company performance.
What skills do you bring?
- The successful candidate will demonstrate a history of striving for and achieving excellent results.
- He/She demonstrates sustained performance and poise under heavy pressure, able to handle delicate situations with sincere professionalism.
- The Retail Service Consultant is an effective communicator.
- He/She has good problem-solving skills and basic computer skills.
- The successful candidate will exemplify integrity, strive for self-improvement, and have an open-minded, “can-do” attitude.
- Must be able to pass pre-employment testing to include background checks, drug testing, and hold a valid driver’s license with a good driving history.
Culture & Benefits:
All applicants who are excited about a culture built on core values where we want only the best for our customers and our employees, are encouraged to apply. Paid vacations, 401k, and health benefits are part of our compensation package. CarShop, formerly CarSense, has been named to the prestigious 2019 Glassdoor Best Places To Work List and has also won a Top Workplace award from Philly.com and Pittsburgh Post-Gazette for the last eight consecutive years. CarShop is part of Penske Automotive Group, a Fortune 500 company. CarShop is an equal opportunity employer.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
Work Location: One location
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