Job description
Job Description:
- Provide a happy, educational, and fun experience for all who visit our stores
- Contributes to a team that celebrates differences and works together in a fun environment by leading through growth and change in a positive, productive way
- Lead by example, train and mentor staff to help contribute to sales growth by providing complete, holistic solutions that promote long-term health for dogs and cats
- Enjoys learning and wants to learn continuously about animal health and nutrition and leadership. Looks for opportunities to develop others
- Continuously practice great customer experience through engaging conversation that focuses on finding solutions and fulfilling our customer’s needs graciously
- Perform transactions at the point of sale, cash handling and other financial procedures accurately and efficiently
- Come to decisions responsibly while maintaining a clear vision of Mud Bay's mission and values
- Identify and hire potential leadership candidates
- Lead, train, and work with team by holding them accountable to uphold the cleanliness, organization, and attractiveness of the store
- Cultivate strong relationships with team through empowerment and encouragement to help them build their career within Mud Bay
- Communicate frequently to provide useful information ensuring the growth of the team’s abilities, performance and needs
- Consider and anticipate the needs of the store and the team with flexibility and strategic thinking while reflecting the values and character of Mud Bay
- Opens and closing the store – leading the team during the day.
- Delegates, empowers, and ensure the experience is happening for customers and employees
- Is actively seeking to grow in position in Mud Bay
- Flexibility and willing to move around locations
- Ready to run a store in 12 to 18 months
- Is comfortable with retail scheduling, including a variety of shifts
- Is able to assist at a minimum of six locations, including their home store
Required Skills:
- Must be 18 years or older
- 4+ years of proven leadership experience or equivalent in a service-oriented environment
- Has a high school diploma, GED, or equivalent
- Experience leading a team preferred
- Flexibility in location and schedule
- May be needed to step in and lead a shift while training
- Ability to lift to 45 pounds
- Competent with basic math, comfortable using computers, calculators and 10-keys
- Has a passion to continuously learn about dogs, cats and small animals
- Instinctively gracious: genuinely enjoys making others feel welcome
- Highly accountable: follows through on commitments
- Has integrity says and does what she or he believes to be right
- Has good judgment makes rational, ethical decisions aimed toward long-term goals and outcomes
- A self-starter, but happy to take direction and learn from others
Pay Range: $24.02 - $27.62
Hours Per Week: 38
Please include a resume and cover letter with your application.
*
Experience*
Required
- 4 year(s): Leadership Experience
Education
Required
- High School or Equivalent or better
Job Type: Full-time
Pay: $20.34 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 5x8
- 8 hour shift
Work Location: One location
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