Job description

Opening 2023!*
Position Summary*
Assistant Store Managers lead the effort to exceed expectations, proved exceptional service and display passion for our brand. They work closely with the Store Manager to lead a team focused on delivering top line sales results. Assistant Store Manager support recruitment, talent development, and performance management
Essential Duties

• Leads the effort to greet and offer assistance to every customer; provides real time coaching to associates
• Encourages and helps associates maintain an in-depth knowledge of product and promotions to help explain value and build brand loyalty
• Partners with Store Manager to make decisions that support brand standards, customer service expectations, and connect the store’s goal to the larger business objectives
• Prioritizes delivering an exceptional customer experience through the store and always places our clients first, quickly resolves customer concerns while exceeding their expectations

Commitment to Efficiency

• Lead merchandising execution, filling in based on the sell through and collaborating with the Store Manager on new arrival merchandise decisions
• Enforces all company tools, policies and procedures; provides loss prevention training and coaches associates to maintain awareness and report concerns
• Creates and maintains schedules to support payroll strategies and budgets according to the business needs

Associate Morale

• Recruits and on-boards top talent to ensure a best-in-class team, evaluates current talent and provides observations to Store Manager
• Motivates and inspires associates to achieve sales goals and uphold brand standards, models, expectations, recognizes outstanding performance and assists in the coaching and development of associates
• Demonstrates a sense of pride, commitment, passion for the brand and our customers
• Celebrates and embraces individuality and partnership, builds relationships and seeks feedback for continuous self-development
• Champions innovation and change, supports company initiatives, and reinforces a continuous improvement environment

Experience in Luxury Goods & Retail is required

Job Type: Full-time

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