Job description

PURPOSE OF POSITION:
To assist in effectively managing retail store staff and operations to achieve store revenue and expense goals. Primary areas of responsibility include: staff management and training, sales, production, merchandising, signage, accounting-related operations, store housekeeping/maintenance (store selling floor, exterior, back room) and customer service. Position is also responsible for working collaboratively with other operational areas to ensure maximum productivity.

SUPERVISION RECEIVED:
Reports directly to Store Manager.

SUPERVISION EXERCISED:
Will supervise the following positions in the manager's absence: Lead Sales Associates, Sales Associates, Store ADCs, Program Participants, Volunteers, and any other individuals assigned to their store.

MINIMUM JOB REOUIREMENTS: High School diploma or GED required. One to three years retail sales experience and one year supervisory experience preferred. Ability to communicate effectively in English to interact with subordinates, co-workers, supervisors, customers, and program participants. Effective interpersonal and communications skills. Must be flexible as to work location; may work at other Orange County store locations based on business needs. Must have reliable transportation to attend company meetings. Ability to work flexible shifts including weekends and evenings.

WORK DEVICES/MATERIALS/EQUIPMENT USED: Uses cash register, telephone, computer, adding machine, hangers, pens/pencils, forms/paper, pricing gun, office supplies, ladder, flat bed cart, cages, racks, totes, dollies, apron, mask, cleaning materials, broom, mop, and various other store supplies and moving equipment.

OTHER: Position requires the ability to work independently with minimal supervision; use initiative and exercise problem-solving skills and good judgment in managing store operations. Flexibility and adaptability are also required to manage interruptions and variation in priorities and management responsibilities. Position also requires the ability to maintain confidentiality of information.

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