HH Redstone is a quickly growing Property Management Company specializing in Student Housing. We are seeking an experienced Assistant Property Manager to help lead a new development team based in Champaign, IL. If you are resourceful, detail oriented, a team player and have a knack for developing top performers- this is a great opportunity for you!

SUMMARY: Assists the Property Manager with all aspects of Property Operations including Leasing, Accounts Payable and Receivable, Service Requests, and customer service.

DUTIES AND RESPONSIBILITIES:

• Monitors collections, accepts and posts rental payments to resident ledger, enforces collection policies according to Lease Agreement, initiates legal action as needed
• Performs full cycle of apartment leasing duties including touring prospective residents, executing lease paperwork, processing applications, applicant follow up and record keeping to standard
• Provides excellent customer service. Responds quickly and professionally to resident concerns and participates in conflict resolution efforts to maintain positive resident relations
• Acts as Property Manager in absence of Manager for specified amounts of time
• Assists Property Manager in all aspects of residential management including service requests, physical asset standards, financial accounting and reporting and resident relations
• Works with Leasing Team to coordinate resident retention efforts
• Monitor flow of accounts payable from Purchase Order to Invoice
• Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

• This position has no direct reports

QUALIFICATIONS:

• High school diploma or general education degree (GED)
• Certificates, licenses and registrations: Fair Housing Certification, willingness to obtain prior to interacting with prospective residents.
• Computer skills required: Microsoft Office Suite, Property Management Software (OneSite/Real Page preferred)
• Other skills required:
  • 3-5 years experience in Customer Service or
  • 1-3 years experience in Residential Property Management

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

HH Redstone is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: HH Redstone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, predisposition or carrier status, disability, age, military or veteran status, or any other status protected by applicable law.