Job description

The Department of Children and Families (DCF) is seeking a dynamic, highly organized, mission-driven individual to fill the role of Area Program Manager.

The Area Program Manager is a member of the area office senior management team, is involved with all aspects of daily activities of the clinical staff, and reports to the Area Director and Area Clinical Manager.

The selected candidate will provide supervision to social service supervisors and any other specialty positions as assigned.

Such supervision would include teaching, coaching, support, and evaluation of the quality and effectiveness of the work as well as, leadership and clinical consultation to all levels of area staff.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

• Perform case management activities such as assignment of cases and approval of transfers and closings.

• Oversee all clinical and case management activities of assigned units which may include but not be limited to screening/investigation activities, child removal decisions and process, permanency planning, and family resource support and management.

• Participate in the hiring and training of new employees.

• Actively participates in the professional growth and development of area staff.

• Help to develop comprehensive quality assurance programs within the area office including participation in centralized initiatives.

• Collaborate with other state agencies and community organizations in the shared provision of services to clients.

• Participate in the development, monitoring and evaluation of the local system of care.

• Interpret and trains staff on agency policy, mission, and vision.

Preferred Qualifications:

• MSW or Master’s or higher degree in psychology, sociology, counseling, counseling education, or human services.

• Demonstrated commitment to the core practice values of the agency and understanding of the theory and practice of Child Welfare.

• Proficiency in the ability to collaborate effectively with community groups and organizations.

• Proficient with use of Microsoft Office products including Word, Excel, and Outlook and other PC based software.

• Ability to work effectively with linguistically and culturally diverse populations.

• Demonstrated ability to work in a fast-paced environment and manage multiple, deadline-driven projects with strong attention to detail.

• High level of self-motivation and accountability, bringing enthusiasm and energy to team and tasks.

• Talent for exercising sound judgment, especially discretion in handling confidential information.

Job Type: Full-time

Pay: $75,653.45 - $95,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Pittsfield, MA 01201: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have an MSW or Master’s or higher degree in psychology, sociology, counseling, counseling education, or human services?
• Do you have at least five (5) years of full-time or, equivalent part-time, professional, professional internship, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration, or clinical management?
• Executive Order #595 requires Executive Department employees to have received COVID-19 vaccination or to have been approved for exemption as a condition of employment. Finalists will be given details about how to demonstrate receipt of vaccination or request an exemption due to a sincerely held religious belief or if the vaccine is medically contraindicated. Are you in agreement with this policy?

License/Certification:

• Driver's License (Preferred)

Work Location: One location

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