Job description
At Corbion, we exist to champion preservation in all its forms, preserving food and food production, health, and our planet.
Your role at Corbion will be to standardize and support global CRM processes, onboard a digital program, and work in an organization that believes that innovation also means real progress. We are currently expanding our IT Global Applications team for Commerce to support, enhance, and innovate our Global CRM processes. That is where you as an IT Application Consultant will help realize our and your own growth ambitions. You will help facilitate end-user adoption and further optimize our business processes, along with a team of experienced Corbion colleagues as we progress in our digital transformation.
Responsibilities:
- First/Second line support of global applications in the commercial (e.g., sales, customer service, marketing) business domain
- Work closely with Solutions Architect to translate business demand into feasible IT projects and solutions
- Preparation and execution of change management requests
- Manage/Collaborate with third party support
- Collaborate with other team members and makes sure the knowledge of his/her team is up-to-date and documented
- Work independently and with users to define and document enhancement requests; assist users in determining the correct data solution for their unique projects and tasks
- Evaluate, develop, test and deploy platform enhancements
- Provide application training to end-users
- Manage/collaborate on projects
- Other duties as determined by business need
Qualifications:
- Bachelor's Degree or equivalent training/experience coupled with minimum two years of experience as a Microsoft Dynamics CRM and/or Salesforce administrator
- Expertise in the Microsoft Dynamics CRM and/or Salesforce platforms, with the ability to build workflows/processes, custom views and other content of intermediate complexity preferred
- Expertise in CRM process such as sales/pipeline management, lead management, and marketing
- Experience supporting integration solutions, tools, workflows and automation
- Effective communication skills, verbally and in writing with all levels of the organization
- Ability to manage projects, influence direction and cope with ambiguity
- Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests and deliver quality customer service
- Success evaluating and prioritizing information gathered from multiple sources and reconcile conflicts
- Ability to assess the impact of new requirements and other integrated systems
About Corbion
Corbion is the global market leader in lactic acid and its derivatives, and a leading supplier of emulsifiers, functional enzyme blends, minerals, vitamins, and algae ingredients. We use our unique expertise in fermentation and other processes to deliver sustainable solutions for the preservation of food and food production, health, and our planet. For over 100 years, we have been uncompromising in our commitment to safety, quality, innovation and performance. Drawing on our deep application and product knowledge, we work side-by-side with customers to make our cutting-edge technologies work for them. Our solutions help differentiate products in markets such as food, home & personal care, animal nutrition, pharmaceuticals, medical devices, and bioplastics. In 2021, Corbion generated annual sales of € 1,070.8 million and has a workforce of over 2490 employees. Corbion is listed on Euronext Amsterdam. For more information: www.corbion.com
Corbion is an equal opportunity employer and committed to a diverse workplace. All applicants will be considered equally without regard to race, color, ethnicity, veteran status, religion, national origin, marital status, political affiliation, age, sex, sexual orientation, handicapping condition, membership in an organization or any other non-merit factors.
Corbion provides reasonable accommodation to applicants.
EOE/M/F/Vet/Disabled
Corbion does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. All candidates must be submitted by approved Corbion vendors who have been expressly requested to make a submission by our Talent Acquisition team for a specific job opening. No placement fees will be paid to any firm unless such a request has been made by the Corbion Talent Acquisition team and such candidate was submitted to the Corbion Talent Acquisition Team.
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