Job description

Procede Software is the leading provider of Dealer Management Solutions for the commercial trucking industry!!! Today, our enterprise dealer management system—Excede—is used by hundreds of dealerships across the United States and Canada to improve their operational efficiency and drive performance across all areas of their business.

We are looking to add an Application Systems Consultant to our growing Implementation team! The ideal candidate will have a technical background and experience implementing software. Working in a customer facing role, it's important that this individual is comfortable articulating technical information and enjoys building strong client relationships.

This position is 100% remote - anywhere within the US!

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Primary Job Responsibilities*

• Overseeing and tracking all stages of the implementation process.
• Keeping management and client informed of project progress.
• Participating in on-going customer support and assisting with product release testing and documentation as needed.
• Assisting in developing, maintaining, and improving implementation programs, and materials.
• Helping customer through 16 week implementation (average) and participating in different stages of the project such as data conversions, database setup, and other related tasks.

Desired Qualifications/Skills

• Strong organizational, time management, and project management skills
• Ability to understand and explain technical information to technical resources as well as non-technical users
• Excellent interpersonal, verbal and written communication skills, patience and flexibility
• Ability to work independently and make decisions based on sound judgment
• Ability to work in a fast-paced environment and meet deadlines within stringent time constraints
• Professional poise and comfort with leading discussions with client decision makers and end users
• Motivation with capability to learn quickly
• Intermediate Microsoft Office Suite knowledge
• Knowledge of Crystal Reports, SQL, or accounting a plus
• Dealership or Transportation Industry knowledge a plus
• DMS implementation experience a plus
• Must be available to travel up to 50% of the time to possibly include weekends and holidays; ability to obtain a passport for international travel, as requested. NO TRAVEL REQUIRED DURING COVID-19

Requirements

• Bachelor’s degree required preferably in Computer Information Systems or related fields (applicable experience may be substituted)

• 2 years of product/software implementation experience or project management

Physical Requirements:

• Ability to sit at a desk, computer terminal or meeting table for a long period of time
• Ability to use hands and fingers or adoptive equipment to safely operate assigned equipment
• Ability to lift up to 20 lbs
• Ability to use telephone frequently for a long period of time, and to hear and speak clearly by telephone
• Ability to work remotely and independently

The Exciting Stuff:

Benefits

• Medical, Dental and Vision
• Competitive Compensation
• Paid Time Off (PTO)
• 13 Paid Holidays
• Lifestyle & Wellness Reimbursement
• Retirement Plan with Company Match
• Work equipment (laptop, monitor(s), keyboard, mouse, etc.)

In additional to our comprehensive benefit package, our company encourages and supports career development. We are equally invested in our employee's success and believe in a partnership where individuals can grow professionally.

Culture

We work hard and play hard; we strive to create a culture that is as equally challenging as it is fun and rewarding! Please view our social media pages to get a glimpse of our company sponsored events:

Facebook: https://www.facebook.com/procedesoftwareofficial/
LinkedIn: https://www.linkedin.com/company/procede-software

We are proud of our company and welcome you to visit our website to see why and learn a little bit more about us https://www.procedesoftware.com/company/.

We hope you are interested in our Company and our Application Systems Consultant role and welcome anyone to apply!

Please be sure to add notifications@app.bamboohr.com to your email contact list to ensure delivery of all correspondence from us.

Procede Software provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

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