Job description

Stanley Steemer is hiring an Air Duct Manager for our Cleveland location. This is a great leadership opportunity with the industry leading company. We offer full benefits, a team-oriented environment, open communication, personal recognition, and promotion from within.

The Air Duct Manager will manage all aspects of the air duct cleaning division. The incumbent will hire, train, and manage air duct crews. The Air Duct Manager will assist in scheduling Air Duct jobs, estimate commercial jobs, monitor inventory of air duct truck/equipment, and maintain quality standards and high levels of customer service and satisfaction. The incumbent will work to grow the air duct cleaning service line for both commercial and residential customers. The Air Duct Manager will have a solid and well-rounded understanding of company core services and products.

We provide genuine career opportunities and in-depth training with a true “promote from within” approach, a method that our leadership team has been built on. We are looking for leaders who are looking for a company with a strong focus on employee development and career advancement. We will train and pay for your certifications! These are field-based positions and require travel in and around the surrounding area.

Responsibilities:

• Understand core business of company, including carpet, furniture, hardwood floor service, water restoration and particularly Air Duct service line.
• Ensure client satisfaction by collecting customer feedback after every Air Duct job.
• Follow-up with the customer and ensure satisfaction. Ensure all stakeholders are completely satisfied with the work performed.
• Develop and maintain relationships with prospective, current, and past clients.
• Create estimates and deliver proposals to commercial clients.
• Build relationships with prospective customers to grow the air duct program.
• Maintain a professional, ethical, and positive disposition as a primary representative of Stanley Steemer in the community.
• Responsible for meeting/exceeding the budgeted Air Duct sales goals.
• Develop a business plan for attaining the budgeted air duct revenue after researching strengths and areas of improvement of your provided service and the typical “profile” of successful clients
• Develop a professional portfolio to combine various marketing tools, air duct literature and recommendation letters to educate the prospective client about Stanley Steemer services.
• Coordinate/Manage Air Duct crews including Air Duct Estimators to complete Air Duct jobs and to maximize efficiency and customer service.
• Conduct training and management of air duct crews, estimating, job scheduling, inventory of air duct truck/equipment, quality standards and growth of the air duct cleaning service line.

Requirements:

• 3-5 years management experience
• HVAC knowledge including equipment, systems and costs
• Previous sales experience in bidding air duct and HVAC cleaning jobs preferred

Why Stanley Steemer?

• Excellent Benefits: Medical, Dental, Vision and Wellness
• Paid Holidays, Sick Leave and Vacation
• Company provided uniforms
• Life Insurance + Optional Family Life Insurance
• Short-term and Long-term Disability
• 401(k) + Match
• Paid corporate training courses
• Stability and a variety of different roles that provide a path to career advancement
• Discounts on Stanley Steemer Products and Services
• Family-owned and operated since 1947
• U.S. manufactured equipment and technicians trained in-house

Stanley Steemer hires the highest quality individuals to serve our customers. Therefore, candidates will be required to undergo a drug test, motor vehicle record check, and criminal background check. This is a safety-sensitive position that requires driving a company vehicle. To drive our company vehicles candidates must be 19 years of age or older and have a valid driver’s license. Stanley Steemer is an equal opportunity employer.

Job Types: Full-time, Part-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Overtime
• Weekend availability

Supplemental pay types:

• Bonus pay

License/Certification:

• Driver's License (Required)

Work Location: In person

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