Job description

Job description

Responsible for greeting and helping direct all patients, visitors and vendors, registering patients for inpatient or outpatient services and answering a multiline telephone.

POSITION TECHNICAL RESPONSIBILITIES

• Greets and directs all patients, visitors and vendors.

• Verify and accurately enter all patient demographic information, including verifying insurance plans and eligibility at each patient visit.

• Complete forms, obtain signatures and scan documents into record to accompany inpatients and outpatients, i.e.: Consent for Treatment, Important Message from Medicare, among others.

• Collect copays, deductibles and any self-pay balances, where permissible (cash, checks, credit card payments).

• Document and reconcile any payments collected at the end of the shift and send cash payments to the Billing Department.

• Answer a multi-line switchboard telephone and either responds to inquiry, directs caller to appropriate personnel, or takes and communicates messages appropriately.

• Scanning, obtaining referrals, distribute faxes, direct patients and visitors, overseeing transfer documents and other various tasks assigned.

• Other duties as assigned.

POSITION REQUIREMENTS

EDUCATION

• Required: High school diploma or equivalent
• Preferred: None

EXPERIENCE

• Required: None
• Preferred: 3 – 6 months previous customer service experience; Previous healthcare experience

COVID-19 considerations:
All employees are required to wear mask, wash hands frequently and clean surfaces between patient visits. Vaccination is mandatory

Job Types: Full-time, Part-time

Pay: From $11.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 12 hour shift
• 8 hour shift
• Evening shift
• Night shift
• Weekend availability

Ability to commute/relocate:

• Warren, AR 71671: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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