Job description

• Demonstrate Core Values of Excellence, Trust, Compassion, Care and Growth in performing all aspects of position.
• Maintain a positive work atmosphere by behaving and communicating in a manner so that you get along with families, co-workers and management.
• Provide first point of contact with the public. Answer telephones in a professional manner; greet families and ensure their comfort.
• Be a conduit of information in and out of the funeral home.
• Responsible for ensuring appropriate office supplies are on hand.
• Assist in the administrative side of completing, checking for accuracy and filing of the necessary forms and documents associated with death including insurance, social security, military, death certificates, etc.
• Provide administrative support for funeral directors and managers regarding memorial packages including: creating/designing and printing memorial books, acknowledgement cards, memorial folders, stationery, bulletins, tribute videos etc.
• Remain current with all technology the company provides to enhance job efficiency.
• May serve as liaison between support staff and funeral directors, acting as conduit of information regarding services, family needs, special requests, meetings and special events, etc.
• Working with client families to prepare and submit obituaries to local and non-local newspapers.
• Attend team meetings.
• Other business related duties as assigned

Kirby and Family is the leader in exceptional funeral service in the Twin Lakes area. This position is high paced, high work load and the right candidate must, at a minimum, possess the following qualifications...

Office skills including computer, digital equipment, company software.

Good people skills with ability to relate to a wide range of people.

A compassion for helping families during a difficult time in their lives.

Attention to detail with effective written and verbal communication skills is essential.

Ability to manage time effectively in order to organize and prioritize work load.

Ability to work under time constraints and conform with established schedules and deadlines.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Education:

• High school or equivalent (Required)

Experience:

• office administration: 4 years (Required)

Work Location: One location

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