Job description

Hopefield Mental Health Foundation Inc, is a non profit community based mental health organization and our mission is to improve access and quality of mental health care and substance abuse treatment in our community (including individual and families) through prevention, intervention, treatment, and education.

The HMHFINC Vision is to provide the best and exceptional mental health service in the most sustainable way possible for the future of our community. Providing our patients with the ability to have the highest quality of Life.

JOB DESCRIPTION:

• Creates a welcoming atmosphere by greeting visitors and patients to the clinic
• Checks in and checks out patients in a timely, friendly manner
• Outstanding professional phone management skills: manages a multiline telephone system efficiently and politely, minimizing hold time
• Comforts patients by answering any questions they may have
• Expedites patient processing by having them fill out forms
• Obtains patient identification and other pertinent information, including identifying patients with or without insurance.
• Maintains patient accounts by verifying insurance information and coordinating with relevant organizations for payment and referral requirements.
• Keeps doctor, counselors, providers, CPRS, nurses, medical assistants, and any other related staff abreast of scheduling, patient details, and potential service delays.
• Helps maintain office inventory; may place orders for office supplies and schedule service for office equipment repairs.
• Protects patients’ right of confidentiality, mandatory familiarity with HIPAA.
• Coordinates transportation for patients as needed.
• Schedules testing and procedures for patients as necessary
• Helps respond to medical emergencies, if necessary

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Dyersburg, TN 38024: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: In person

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