Commonpoint Queens (formerly known as the Central Queens Y) is a 501(c)(3) non-profit community center serving over 10,000 persons of diverse backgrounds in Queens County. Commonpoint provides a continuum of social, recreational, and educational services for children, families, and adults. For over two generations, Commonpoint Queens, located in Forest Hills, Queens, has been a special place for thousands of families, older adults, children, and individuals who participate in its parenting, preschool, after school, cultural arts, camping, health and fitness, social services, and senior programming

Health & Wellness Department Administrative Assistant: Part-time

This position supports operations of the Health & Wellness Dept. by planning, organizing and implementing administrative systems. Which includes setup, design and maintenance of the program registration for the Health & Wellness Dept.
The Administrative Assistant performs program registrations/enrollments, tracking and reporting of program participants, handling incoming calls/emails and in general, providing a high level of customer service interfacing with the Commonpoint Queens member families and the general public.

Essential duties:

• Register participants for the Health & Wellness Department programs.

This includes collecting documents and payments, parent follow-up, etc.

• Answer phones, check and return messages, check and respond to emails and assist walk-in customers in a timely manner (if and when you are in-person).
• Assist in handling billing, payment plans, refunds and collections.
• Monitor enrollment numbers
• Assist with camp fairs, open houses and other promotional events.
• Ordering supplies as needed.

Qualifications:
1. Bachelor’s Degree preferred or 3 years equivalent experience.
2. Must possess an understanding of computer systems, program set-up, spreadsheets, accounting procedures, and good business practices.
3. This position requires the ability to communicate effectively with a variety of customers as well as the ability to manage multiple tasks and deadlines with minimal supervision.
4. Experience in data management, customer service and & general office functions.
5. Familiarity with summer camp setting is a PLUS.
6. Must be flexible and adaptable.

Weekly schedule may include one weekend day and some evening hours.
Job Details: Starting Salary: $15 - 18 per hour based on experience
Hours: Part-time, evenings, weekdays, some weekends needed