Job description

Summary:

• The Finance Operational Admin II (Collections) will make outbound calls to customers to resolve balances deemed past due by the Accounts Receivable (AR) system. The AR System will manage customer's accounts according to defined Strategies.
• The A/R Processor will use experience to identify customer's needs and provide solutions.

Essential Duties & Responsibilities:

• Responsible for the follow up and timely completion of next action item according to the Strategy under which the account is managed.
• Contact assigned accounts for payments using the various methods defined by the Strategy under which the account is managed, communicate with accounts using system notifications
• Responsible for proper documentation in the AR system.
• Must be able to analyze customer payment trends and make suggestions to mitigate account balances. Must have the ability to quickly review account history, payment and credit information to articulate a resolution
• Resolves payment delay issues, deductions, and cash application issues which the customer has communicated to the Company, which is either preventing payment or will result in a deduction.
• Provides communication to customers via telephone, computer, and written correspondence regarding account's status, and obtain payments or develops resolution plans up to and including payment.
• Supports inter-departmental initiatives to ensure that goals are met, make suggestions to improve collections effectiveness.
• Process customer payments, and provide customer documentation as needed.
• Perform functions within established guidelines and release orders
• Performs related duties as assigned.

Qualifications:

• Business English usage, spelling, grammar and punctuation.
• Business and personal computer hardware and software applications.
• Collections with a high volume transaction company.
• Must be proficient with Windows and Excel.
• Communicating clearly and concisely, both orally and in writing.
• Establishing and maintaining effective working relationships with others.
• Providing excellent customer service with both internal and external customers.
• Excellent analytical and problem solving abilities with attention to detail.
• Excellent interpersonal skills, including verbal and written communication
• Ability to work independently to achieve desired results.

Education/Experience:

• Minimum of Associates Degree Preferred
• Minimum of Five (5) years of business-to-business collections experience

Job Type: Contract

Salary: $18.00 - $24.00 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Weston, FL 33331: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you GC Holder OR US Citizen?

Work Location: One location

www.arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, www.arclintfl.com is the ideal place to find your next job.