Job description
The Account Manager will be the liaison between Sarver Landscape operations and account representatives to ensure the best possible customer experience.
ACCOUNT MGT. RESPONSIBILITIES:
- Answer and, if necessary, direct telephone calls to appropriate Sarver Landscape team members
- Write, send, and track contracts
- Track customer satisfaction to ensure contracts will be renewed
- Answer or procure answers to customer inquiries
- Generate and manage account files
- Manage CRM and other operational software
- Generate and submit Site Evaluations
- Send customer surveys
- Follow up on projects
- Proactively communicate schedule and changes to customers
- Monitor invoices for accuracy
- Monitor job costing to ensure proper pricing
- Attend design-based enhancement meetings
- Develop and manage filing system
- Communicate with customers about accounting or operational issues
- Submit Enhancement, Tree, Snow and Maintenance proposals with appropriate supporting documents
- Communicate and catalog approvals and proposal status
- Attend and contribute to Production Meetings
- Operate in stop-gap capacity when positional vacancies occur
SEASONAL FLORAL DUTIES:
- Design and execute planting of summer annuals, spring bulbs and fall color within parameters of contracts
- Track costs associated with floral installation
- Maintain and fertilize plantings throughout the season
- Report to Maintenance Manager
KNOWLEDGE, SKILLS & ABILITIES:
- Understanding of Quickbooks
- Ability to effectively and professionally communicate with customers and internal staff members
- A positive attitude
www.arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, www.arclintfl.com is the ideal place to find your next job.