$16/hr Customer Service Representative

Full Time
Littleton, CO 80128
Posted
Job description

As a Customer Service Representative at our company, you will be an important part of the team. You will be responsible for supporting customers to ensure that their experience is satisfactory. Our ideal candidate should have excellent communication and problem solving skills, along with the ability to think on the spot and work under pressure. Since you will be using technology to expedite your work, a degree of computer knowledge is required. You must be able to handle customer issues and resolve them quickly and efficiently. Ultimately, you should be able to provide a high-quality customer service and meet specific goals.

If you are interested, please apply at: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=34706&clientkey=68EC40DB4D4D1E9D4584E39BF61F0CF2

Responsibilities:

Essential Duties/Responsibilities:

  • Ring up all sales on cash register properly and accurately, handling money and other types of payment received for products sold
  • Provide prompt, courteous customer service; handle complaints quickly and tactfully
  • Use suggestive selling techniques to maximize sales while maintaining excellent customer rapport
  • Perform job duties safely; follow all safety rules and policies
  • Perform multi-function operation of POS (register), lottery machine, phone card machine, EBT, credit card machines.
  • Perform cleaning duties necessary to maintain site cleanliness inside and out; basic upkeep and/or cleaning of all equipment in the site
  • Account for all monies and make safe drops as instructed
  • Assist in maintaining proper inventory levels and shift closeouts
  • Perform all duties with minimal supervision and may be required to work irregular work hours, attend job-related meetings and other duties as assigned
  • Comply with Retail cleanliness, grooming and uniform policies and standards
  • Notify store management of any observed dishonesty by customers, vendors or store employees; follows vendor check-in procedures; follows Company policies for confronting shoplifters; follows cash handling procedures to prevent losses
  • Complete all required orientation and training

Physical Essential Functions:

  • Ability to stand and/or walk for an entire shift.
  • Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes of workday (i.e., assisting in stocking/maintaining inventory levels) with appropriate safety equipment
  • Ability to occasionally lift and/or carry up to 60 pounds from ground to waist level as needed (i.e., to replenish fountain syrups)
  • Ability to occasionally lift and/or carry up to 50 pounds from ground to waist level up to 30 minutes of workday (i.e., stocking/maintaining inventory)
  • Ability to occasionally push and pull with arms up to a force of 20 pounds (i.e., utilizing a hand-truck)
  • Ability to occasionally bend at waist with some twisting up to one hour of workday
  • Ability to occasionally grasp, reach and manipulate objects with hands up. (This work requires eye-hand coordination, and may require bilateral coordination of hands up to 4 hours of workday.)
  • Ability to occasionally climb a ladder to store or retrieve materials, and/or place or remove signs

Working Conditions:

  • Employee performs approximately 95% of work indoors
  • Be exposed to intermittent indoor cold temperature extremes when working in walk-in cooler or freezer
  • Be exposed to intermittent noise (i.e., cash register and telephone)
  • Work in small spaces at times; work alone
  • Work with minimal direction and periodic supervision

You'll have lots of opportunity to interact with people, stay active and busy and enjoy being part of a diverse team.

Benefits Include: Health & Dental Insurance, Aflac, Matching 401K, Identity Theft Protection, Paid Vacation and Bonus Program.

No experience is necessary - we're ready and willing to train you on every aspect of your new position! We offer both competitive wages and an attractive benefit package.

Job Type: Part-time

Pay: $16.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Day shift
  • Evening shift
  • Holidays
  • No nights
  • Weekend availability

Ability to commute/relocate:

  • Littleton, CO 80128: Reliably commute or planning to relocate before starting work (Required)

Education:

  • High school or equivalent (Required)

Work Location: One location

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